Fashion And You — Charged the amount and failed to deliver the product

Address:Delhi

Dear Sir/Maam

I placed an order with fashion and you *for 2 footwear) dated 22/11/10. order no. 117169 on cash on delivery basis. I received only one product and was charged for both.The following are the dates on which i contacted them and their respective response.
1. Email: No response
2. Email: No response
3. Called customer care executive on 22/1/11: they promised to deliver the cheque by 10 feb 2011
4. Sent another mail: No response
5. Called the customer care executive on 11/2/11: they promised to deliver the cheque by 28 feb 2011
6. Called the customer care executive on 23/3/11: they promised to deliver the cheque by 1 April 2011
7. called the customer care executive on 23/4/11: No one answers the call.
8. Email on 23/4/11

This is highly dissatisfying. The company constantly makes false claims to deliver the products however their only intention is to cheat the customer.

Do help me in this regard and let me know what is the next course of action to be taken,

Thank You
Ankita Kohli
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Comments

Totally agree with the above comments.
I have been a victim. not got the product for a month.
Hope i ll get it soon.
Talking abt the worst service by Fashion and you!

not return and refund

i ordered a jeggings but they send me wrong size mentioning my size i can challange in court also i ordered for 34 and it was 26...when i called them they misbehave with me

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    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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