fast track cabs in chennai — Charging of parking charges for dropping at the airport

2 Reviews
Chennai District, Tamil Nadu, India
I boarded a cab for the airport and reaching closer to the arrivals the driver mentioned about a Rs 60 toll charge which he meant for parking charges. On questioning the driver he spoke about traffic in the airport which I did not see. I spoke to the fast track booking office and the lady at the other end appeared very casual and on asserting about this being a compliant she told some manager would call back which as expected never happened. I have been using fast track so often, this felt like a complete robbery by fast track and vow never to take their services ever. Recommend folks using fast track to be aware of the new money making strategy by the car rentals
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Fasttrack cabs in chennai.

We wanted a OMNI cab for a drop at the railway station. The lady at the reception said that there were no OMNI cars available and that she would arrange a alternate vehicle. I suggested Indica. She agreed to send me a Indica. About an hour later, she called up and said that all the Indicas have been booked and that she will provide me with a Indigo for the same cost of Indica. I agreed to it.Later the Indigo vehicle came. Only after we have placed the luggage in the car, we were informed that the luggage was excess and we have to pay excess for it. We protested, but the driver was adamant that this was the rule. We tried calling the receptionist at FASTTRACK, but she conveniently did not answer our numerous calls. The driver also took a circuitous route saying this was a less traffic-prone route, while the traffic itself was minimal.We later came to know that FASTTRACK does not have any INDICA vehicles and excess fare for the baggage was a trick to claim for the bigger INDIGO vehicle. Hence consumers will be left at the mercy of a cab driver, while FASTTRACK does not even answer your calls...DO not believe this CAB OPERATORS...They are plain Cheats!

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    fast track cabs in chennai - Charging of parking charges for dropping at the airport

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    Company:fast track cabs in chennai
    Chennai District
    Tamil Nadu

    Complaint categoryCategory: Car Rental
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