[Resolved]  Fast Track Call Taxi — Verbal Abuse and violent language

Address:

Chennai, Tamil Nadu

16/3/12.
Chennai.
Today I've called fast track at 11.00am and booked taxi to pick me up at 12.15 noon
,Adyar and drop to kelambakkam. The booking No is 6238.
I was called by the driver at 11.10 am and I told him that I've booked for only at 12.15pm. that means
an hour after. Then I went to buy some medicine in Adyar, As the traffic is heavy I cant reach the destination
(ambika appalam depot, Adyar) So I called the taxi to pick me up near the medical shop, shastri nager 1st main,which will take only 5 minutes to reach, but he refused that he doesn't know ponnusamy hotel and
he can wait at ambika appalam depot. Then he called me frequently yelling at me why its taking so much time.

Then when he came to pick me up, he again yelled and used violent language with so much anger
.
I dont know who can do this in any other profession. I'm travelling alone and I can't react at that moment.
I was in the taxi at 12.41pm and it was only 25 minutes late and I don't know why he was yelling at me even he
charged Rs 121 when I got into the taxi. I think that was waiting charge and it was really too much for 25 minutes.
Finally I paid Rs 460 .

All I have to ask is how could somebody shouting at me for no reason.
He was shouting from the beginning and
several times actually not at all my fault. I was very much upset and din't even make my purchase which I really wanted a taxi
to carry,,otherwise I could have taken the public transport. So please make it clear for those annoying taxi drivers.
.
Driver Name: Mohan Raj
Mobile No: [protected]

Vehicle ID: 742
Vehicle Reg No: TW23BU2262
There is no response from fast track taxi service even after 20 e mails sent by me.