[Resolved] Fedder Lloyd Air Conditioner — Poor Product & worst After Sales Service | |
Unfortunately we happened to purchase on Air Conditioner from Fedder Lloyd Corporation Ltd. from its dealer Bharat Electrico, Kamla Nagar, Delhi-7. Despite being costlier than other AC's of the same category, we are afraid to mention that the quality of the product is very poor. Within the 2nd year of its purchase, it has stopped to work. Worst is the after sales service of the company that despite repeated telephonic calls to its tool free number, we have not seen face of any of the company's service engineers. Now at this stage, we are simply clueless, as to what to do in order to get it serviced/repaired from the company's engineer. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
55 Comments | |
Comments
i am new victim no service no demo no proper servis
Reply
its wast prodect
I have purchased a spillite A.C modleFLS19AAA no.C101153550309015130900/C101153550409019130121 on02/04/10 from Shri Radha Enterprises Alwar vide bill no404.Dealer assured that 5annal services provided by the company. still not a single service provided neither the dealer nor the company.while I have many reminder to that dealer about his commitement.It is the breach of contract & cheating to the purchaser.could you help me? Kiran Prakash Gupta, Advocate, near Rly.crossing Rajgarh(Alwar) Rajasthan Mob.[protected] email kiranpra.[protected]@gmail.com
after sales service not provided the company
lloyd — no service
Respected sir/ma'amThis is to state that i purchased Lloyd washing machine on dated 10/04/2009,m-crystal-dew-75,serial number CD[protected] from samdani enterprises kareli Allahabad,now i m residing at saidpur jagir jankipuram extension Lucknow.your dealer shop E186-tp nagar sarojini nagar Lucknow.ph.no.4027142 is refusing to provide service.he said that the company is not providing the service.parts of washing machine are not available in the market .such a costly and reputed machine is in this order and useless.
kindly return my money or solve my problem.
regards
Mahmood alam
(insp of police crime branch Lucknow) contact number-[protected]
I agree very much. Fedders Lloyd airconditioners are one of the worst acs. I had purchased 2 split acs two and one years old from their dealer Alite Traders, Mapusa, Goa. I am sorry to state that these both split acs are out of order. Worst is that they have no service after sale. Inspite of several complaints, they just take you for granted. I have lost around Rs.40000/- on these acs. I would not recommend these acs to anyone. I think something has to be done with this company, or take legal actions. May be Govt. should stop them manufacturing such bogus acs.
My experience from Navi Mumbai-
Purchased 2 a/c's 1 ton split working very good for the last 1 year with proper service from Lloyds purchased through Vijay Sales. Planning to buy few more for my new house.
Mukhtar Khan
Purchased 2 a/c's 1 ton split working very good for the last 1 year with proper service from Lloyds purchased through Vijay Sales. Planning to buy few more for my new house.
Mukhtar Khan
LLOYD manufacture very sub-standard products and has pathetic after sales service. I experienced this when I purchased a Lloyd Portable AC for Rs 24000. On switching the AC on, it didn't work. I registered a complaint with lloyd customer care under no LEEL[protected]. The lloyd personnel inspected the unit and found manufacturing defect in the product. I was told that the AC would be replaced by the company but since then I have been give one or the other excuse but the AC has not been replaced.
I am posting this for the benefit of all. JUST DO NOT BUY LLOYD PRODUCTS. THEY ARE TERRIBLY BAD AND THEIR AFTER SALES SERVICE IS IN A VERY SORRY STATE. I approached everybody, talked on phone, wrote mail from Customer Care to SERVICE HEAD to NATIONAL SERVICE COORDINATOR to HEAD OF CUSTOMER RELATIONSHIP MANAGEMENT, but despite this such big manufacturer and such big service team, Lloyd has not been able to replace the defective AC even after 33 days of purchase now.
I am posting this for the benefit of all. JUST DO NOT BUY LLOYD PRODUCTS. THEY ARE TERRIBLY BAD AND THEIR AFTER SALES SERVICE IS IN A VERY SORRY STATE. I approached everybody, talked on phone, wrote mail from Customer Care to SERVICE HEAD to NATIONAL SERVICE COORDINATOR to HEAD OF CUSTOMER RELATIONSHIP MANAGEMENT, but despite this such big manufacturer and such big service team, Lloyd has not been able to replace the defective AC even after 33 days of purchase now.
dear sir,
sub:-A.C complain(A.C cooling is not good)
i m purchase my A.C from MANSHRI ENTERPRISES GONDA U.P
A.C model is 1.5 ton Split A.C 3star(FLS19AAA)
sir i m not satisfied with ur A.C.becoz ur service is very bad no one can take it seriously and ur contact no. is also not available.
plz give us ur working contact no.on my mobile and my mobile no is:-[protected] so i can easily contact u and complain about my A.C its very urgent sir so plz send ur contact no. as soon as possible.
Hardeo pd. Gupta
C/O Sona Medical Store near Ram janki dharamashala
Rani Bazar bargaon Gonda U.P
Contact no:[protected], [protected]
sub:-A.C complain(A.C cooling is not good)
i m purchase my A.C from MANSHRI ENTERPRISES GONDA U.P
A.C model is 1.5 ton Split A.C 3star(FLS19AAA)
sir i m not satisfied with ur A.C.becoz ur service is very bad no one can take it seriously and ur contact no. is also not available.
plz give us ur working contact no.on my mobile and my mobile no is:-[protected] so i can easily contact u and complain about my A.C its very urgent sir so plz send ur contact no. as soon as possible.
Hardeo pd. Gupta
C/O Sona Medical Store near Ram janki dharamashala
Rani Bazar bargaon Gonda U.P
Contact no:[protected], [protected]
I have used LLoyed A/C, unfortunaly i shifted my house and the de-instllation was done by lloyed service person only, i called lloyed for re-instllation in the month of may-2013 and the service person came and installed the AC with new copper pipe and i was charged Rs. 1250 for installation & 750x3=2250 for the new pipe, but afte 3 days the AC was not cooling and when i returned from my overseas visit my family told me the AC was not coolin, i called lloyed custome care and the service enginer came and again charged me Rs. 900 for gas top-up and service charge of Rs.400, however the AC worked for About 15 days and the same issue has happend again, i am very fustrated with how lloyed treats there customes by taking money and not doing a good job, i pay for all the service charges but nothing happens, what should i do...i need my AC to work for what i have payed for please help.
Name. Jeffery
Location. Chennai.
Ph. [protected]
[protected]@live.com
Name. Jeffery
Location. Chennai.
Ph. [protected]
[protected]@live.com
Horrible customer service and worse after sales service
I had bought a Fedders LLoyd AC in Feb 2013. The installation was extremely pathetic and no one attended complaints about it. Customer service is horrible. Rude bunch of people who are not taught how to speak with customers. After sales service is even worse.I agree with Amit. Be careful.
I had bought a Fedders LLoyd AC in Feb 2013. The installation was extremely pathetic and no one attended complaints about it. Customer service is horrible. Rude bunch of people who are not taught how to speak with customers. After sales service is even worse.I agree with Amit. Be careful.
Horrible customer service and worse after sales serviceI
had bought a Fedders LLoyd AC in Feb 2013. The installation was extremely pathetic and no one attended complaints about it. Customer service is horrible. Rude bunch of people who are not taught how to speak with customers. After sales service is even worse.I agree with Amit. Be careful.
had bought a Fedders LLoyd AC in Feb 2013. The installation was extremely pathetic and no one attended complaints about it. Customer service is horrible. Rude bunch of people who are not taught how to speak with customers. After sales service is even worse.I agree with Amit. Be careful.
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