[Resolved] Fenesta Windows — worst service

lathavenkatesh

from Aluva, Kerala

Jun 27, 2011

Address: Chennai, Tamil Nadu

i ordered for fenesta windows in january.they got the cash and assured us that it will be delivered in a month.but its june end now and still they have never turned up.i've been calling hem almost everyday wasting atleast rs.500 for making calls to them for the past 4months.my whole house is finished except the windows!they fitted the windows without the glass 1 month ago and said the'll go it in a week.but even after 1month they have not come.noone can give such a worst service.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Sanjay Fernandes

from Mumbai, Maharashtra

Feb 5, 2012

Fully Agree. I too am having a similar experience in after sales service.
After innumerable calls to Mr. Ashish Saxena for fixing the net on the door frame which had come out, it took 2 weeks to inspect the problem and another 2 weeks gone but the problem is still unresolved and not even a call from the persons. Even a compaint at the call centre..compl no...mum/030212/6965 has no response till day. The sales was done from Shree Ganesh Aluminium...Mr. Prabhjeet.!! Beware of these Fenesta people!!!