[Resolved]  Fiat Car — DO NOT BUY FIAT CARS IN INDIA

Address:Gurgaon, Haryana

Dear friends,

I would like to share some facts about extremely poor services provided by the FIAT Car Group.

On 27th May 2010 I gave my car for routine servicing and overhauling of clutch plate assembly to FIAT authorised workshop.

They took 30 days for minor repair and gave my car back on 27 the June 2010. During this period I contacted Tata Motors (authorised agent for Fiat car in India), Fiat India Ltd, and their parent company at Italy but no body bothered to help me in getting my car repaired timely.

After receiving my car I found that there were some noises from entire car i.e. from its engine as well as body and fuel consumption increased by 50% and some other minor defects and hence I gave my car back for repair immediately. No body bothered to care about my complaint and they returned my car back after 2-3 days without resolving problems.

Till now I have already given my car to authorised workshop for more than 6 times and they kept my car for over 40 days in total and they are not solving the problem in my car.

Interestingly, I got 5-6 mail from Italy (parent company) and 2-3 telephone but they are also not taking any action. All MNCs knew about the weakness of our legal system and hence selling their defective goods in India and ignoring our complaints. They knew that we are helpless and they are exploiting us.

I request all of you not to buy FIAT cars as their after sales service is very poor and reject it.

Now a days FIAT group is advertise aggressively for FIAT LENIA & FIAT PUNTO. I request all of you to circulate this e-mail to all your near and dears so that they can review their decision for buying FIAT cars if they already decided to buy it in view of my experience.


I am a chartered accountant and law graduate and feeling helpless in this situation you can imagine the fate of an ordinary person of India.


Thanks & regards.


CA. Rahul Haldia

B.Com., LL.B. A.C.A

3213- DLF, Phase-4,

Gurgaon 122 009
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I totally agree. Most pathetic service offered..I had a Fiat Petra and I understand your agony. But the fact was I knew my car well and used to get it serviced from a known good trust worthy mechanic. I used to source the parts myself. I had faced such issues with authorized dealers, they know nothing about the tech knowledge of the vehicle, all they know is to just and take the customers for ride... I would suggest you take the car to a known good mechanic and get an expert opinion.
Dear All,
Our friends' openion is 200% correct. Already I am suffering with Palio Style 2008. For last 38 days I am suffering. Very BAD in service. Pl, even never think of purchasing FIAT cars. We should keep out that brand from our considarationset itself. Because they never put pressure on their dealer network to take care of customer. As a result dealers like JASPAR - VIJAYAWADA are least consider about our problems. So friends kindly never think of doing mistakes as we did. Go for any brand which is having considaration about their customer.

Ramarao - [protected]
Dear all,
Fiat company must be congratulate to provide one of the best car (in this segment).Unfortunately they sale it in india with the persones who have poor mentality.I have purchaseed punto on oct 2009 and right from the day one when i approached delear for quary, i have facing problems which are still continue with me.
The most tragedic part which gives feeling of nervousness is that, after continuous complains of more than one year still they are unable to give proper responce and same time there top bosses in india are in deep sleep.Now i want to drop this car to company may any one pl. help me to show me the way or otherwise pl. knock the door of Mr. RATAN TATA an inform him that his company has cheated me by means of money, time, mental comfort and at last my faith on TATA .
vinay kapoor
[protected]@yahoo.co.in
jodhpur
I am titally agree with mr. rahul
Its my humble request to all car users that plz never buy any fiat product and also dont recoment to others. I am owing Fiat Palio Multijet 2008 Model and Fiat Punto 2009 model and totally fad with fiat service after sales... Most of the time, my cars are there in fiat service centres.
Now am selling my cars and getting very small cost for this useless fiat scrap...
plz dont buy fiat...

Man Mohan Deswal
Marine engineer
Rohtak, Haryana
Ph. Nos [protected] / [protected]

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