[Resolved]  FIITJEE Ltd — Non-refund of fees

Address:

Chandigarh

There has bee no response from last 3 days on the request submitted by us. I have been following up with mails.As told by Mr. Rajan , Admission incharge of Chandigarh Centre, 3 days ago that Fees is not refunded at all, once the student takes calsses. Now here the srudent has yet to attend classes but still the answer is same.Why is it-When the student has not yet availed the services ,by attending the classes.

As per the court orders(attached) in of the cases filed against FIIt-JEE Ltd.- It has been clearly stated by Hon’ble State Commission in the case reported as IV (2006) CPJ 255 FIITJEE Limited versus Minathi Rath (DR.) had categorically held that the very fact of charging the lump-sum fee for the entire duration of 2 years in advance and that too for the period for which they are yet to provide the service of tuition was highly unethical, unscrupulous and unfair trade practice. It was further held by Hon’ble State Commission that no service provider can take or charge the consideration of the services which it has either not given or has not been availed. According to the Hon’ble State Commission a student or trainee may leave in the mid stream if he finds the services deficient and sub-standard and non-yielding and to tell him that the fees once paid is not refundable is uncalled for and unfair trade practice


Despite the above, I have been told fees would not be refunded. This is a sheer case of malpractice where the institution chargse for services that has not been availed.

I am failed to get response from any one of the members of FIIT-JEE institute and this shows how seriously it takes its reputation.


Archana & Romina Ghai




On Sat, Apr 2, 2011 at 5:35 PM, romina ghai <[protected]@gmail.com> wrote:
Sir,

This is with respect to my discussion with you at the FIIT-JEE centre today regarding my ward, Sashwat Ghai, enrolled for 12 class 1 year batch at Chandigarh centre, enrollment no.[protected].

Due to certain conditions he cannot cope with the FIIT-JEE schedule and hence we have decided to withdraw our enrollment with FIIT JEE weekend batch.

Till date we have made a payment of Rs 30900 toward FIIT JEE Study Centre through DD no. 954965 dated March 4 2011, and, Rs 6000 for study material, for which we seek refund.

Since the refund is being asked prior to commencing of classes and moreover the intimation time is 7 days prior to commencement, hence I presume clause 6 of Declaration holds void(which states that if the child leaves before completeing the coursenothing would be refunded.Whereas in our case batch has not yet started and no services yet taken, towards which payment has been made).

Also, Second TnC for PDCs which states that dishonor of PDCs will be considered illegal only if a student leaves the class after starting or 2 days prior to commencemnet of batch, too becomes void.

Therefore, on clean chit basis , I request you to consider this case for refund and please let us know how the refund of money will be processed and further adjustements be made.

Since, this matter has been intimated to you well before time i.e. 7 days prior to commencement of batch , hence it is requested that a timely favorable response from FIIT-JEE may be provided. Any delay in response from FIIT-JEE should not affect our date and action of request.

Looking forward to the best positive response from the deemed instituion


Best Regards,
Archana Ghai

April 02 2011.