[Resolved]  First Flight Courier — This is a courier company which needs to be penalised by goi for its third rated level of service

Complaint
Saturday, August 18, 2012 10:33 AM
From:
"jamal syd" <[protected]@yahoo.com>
View contact details
To:
[protected]@FIRSTFLIGHT.NET
Cc:
[protected]@FIRSTFLIGHT.NET
R/Sir,
I have sent a Railway reservation ticket of my son through your courire vide docket No.J63174062 on 13.08.12 evening from Varanasi Branch to NBRC/Manesar/Gurgaon.
His journey date was 17.08.12 at 10:30 PM.
Due to non delivery of Ticket, he could not travel & come home to attend some urgent function.His return journey was accordingly booked by T.NO.14005 in 2A on 20.08.12

Now tell me, who should be responsible for these inconvinience & monetory loss.
Please revert back immediately. Else I shall be forced to look for consumer court.

Regards

SY Jamal
[protected]

We are not recieved my first Flight courier airway No.- A13489196.
The worst courier services I have never seen these types of services ..As of now no response...

We received a gift recently from the United States which we forwarded to a friend in Kolkata. The local courier office of First Flight asked about the commodity which was a wall shelf in the shape of a car and said it would break even before collecting the shipment. I informed them that it came all the way from the U.S without even a wrinkle on the outer box and that they should take the necessary precautions if required to ensure safe passage and delivery. Although the actual product was encased in thermocole it arrived at its destination broken in several places.. This is just not a case of negligence but o[censored]tter callousness on the part of First flight Courier. I think thay should stick to delivering paper articles if they do not care about their clients and their shipments.
I would like to know how I could proceed or take some sort of action against them. There seem to be innumerable complaints against them on the net already. We have images available for use against them.
Docket# MF0142259 dated 28 September 2012

First Flight Courier — courier not delivered more than 2 month

iam sunilkumar sales exicutive of medical instrument componey, my custumer booked a parcel for 2000rs in first fright courrier from allahabad to trissur it contain medical instrument for repaire, unfortunately this item not deilivered in my addres for past two month, also they not returned to the party,due this delay iam not received my payment it also late, so iam directely visited from trissur to allahabad my custumer said you are thefted my instrument and balance canot wright here. then iam visited courrier main office they not given any repply. so iam given a mail to courrier care center they giving wrong information so i humbely request to take necessory action about my complaint and arrange the relief for my losts

I purchased a product from Tradus.in, the product was dispatched from Gurgaon on 15/10/2012 through First Flight Courier to Trichy. The address mentioned was in the prime locality of Trichy and 2 phone numbers were mentioned on the cover. The courier guys recevied the product on 17/10/2012 and have sent it back to Gurgaon on 18/10/2012 citing as "ADDRESS INSUFFICIENT".
Inspite of giving a clear address, the product was not delivered and has been returned.
This is the first time a courier company has done like this. Worst service and worst people are working in this company.
I have requested Tradus.in to black list First Flight Courier Ltd from thier courier list.

I Called up the number[protected]customer care of First Flight for shipping), I got this number from their mumbai office, when I called them they transfered my call before even listening to me properly, atleast there is a certain method of answering the call, even that is neglected when what really irked me was when after two transfers a male voice came on the phone in a very sleepy state "Haaaallooooooo", I told him the same cliche query of my shipment, and he told me "Ek minute (he didn't talk English ) for a minute, which I did thinking he must be doing something... when he didn't talk for a few minutes I said "Hello" and he shouted from the other end - "To bolo naaa", I was taken aback with the kind of attitude he threw on me as he was the one who told me to wait and didn't even have the manners to reply back with politeness, I too lost my cool with this attitude & told him that he himself had made me wait over the wire, to which he unapologetically replied "To system chalu nahi karega kya" ... and hung up the call. I seriously feel that lot of manners are missing in such a service desk. As a end consumer I believe in respect but that doesn't mean to take crap from people lying down. Looking at the complaints list here, I feel the company is not taking any action on so called customer care people and have hired low class staff with crappy language. Their disconnecting the call and transferring it with the hold music in the middle of the conversation is irritating too.

Third class service from Pune Office delivery team.

First Flight Courier — Very Poor Service

I have booked one small envelop from Kolkata on 19/12/2012 having consignment no. ME0195897. It is not delivered till 24/12/2012. My question is, what is the meaning of sending through courier like First Flight with a considerable hight rate

I send a courier on 23 feb 2013 and still i dnt have idea where it is even there is no details no updates on its website.Call in FIRST FLIGHT centers so many time bt there is no response, even in its head office MUMBAI no body picked call, not in morning/afternoon/evening time.How can i track my courier and who is responsible for that?????????????????

First Flight Courier — Complaint against late services of first flight courier services

We are customer of first flight courier services and we are not satisfied with your services. We have send a courier to Gurgaon form Bhopal at

07/09/2013 but still it’s not dispatched as we have talk to concern person in your offices but there is no response is occurring …

We are customer of first flight courier services and we are not satisfied with your services. We have send a courier to Gurgaon form Bhopal at 07/09/2013 but still it’s not dispatched as we have talk to concern person in your offices but there is no response is occurring …

Dear Team,
Kindly convey where First Flight courier has sent the parcel against subject way bill no- F99249378 for the delivery so that i can chase there.
It is really sad to see that the parcel received by First Flight on 30.09 is still not handed over to me.

First Flight Courier — item no.A 03594789 not yet delivered

my item no.A 03594789. A saree worth 6, 000 was sent from Hyderabad Zee telugu. in the month of Aug.2011. item was not yet delivered. Guntur office was not responded. my Address M.JOSHNA, M.A., B.Ed., flat no.302 viswasai residency, 2nd line rajendranagar, GUNTUR-6 A.P.

First Flight Courier — Don't use first flight courier

This guys are useless. No one will response to our queries. They suppose to be delivered my item on Oct 26 2013. Still am not yet received. If i called the customer care, who are useless. In my advice, if you want to your item to deliver on time please go some other courier.

Dear Sir, I am continuously following the Ambur office regarding the delivery of my subject consignment no. S991M0021007 but not getting any response from FIRST FLIGHT COURIER SAID, OUR COURIER BOOKING DATE : 03 05 2014, XEPT DATE 5, 6, 7, 8, UP TO DATE NOT DELIVERY AND RESPONS .Please into this matter and confirm us for the delivery of the consignment.


Regards
SATHEESHWARAN
M/s.Deepaa Labels
[protected]

THEY DONT ATTEND CALLS .THEY DONT DELIVER ON TIME. PLEASE DO NOT USE THEIR WORST HORRIBLE SERVICE.

I Have Send My Urgent Doc. By First Flight Courier On Dated 16/10/2014 So Its More Then 15 Days That I Have Been Expecting My Doc. To Be Delivered When Ever I Track The Consignment Status It Is Shown That Received At Hub Schedule For Next Day Delivery. It Is So Pathetic That A Reputed Company Like first flight courier Which People Rely On Couldn't Satisfied Costumer Need. Its An Important Doc Which Have Sent It Through first flight courier Courier.


Regards,
D P Singh
[protected]

First Flight Couriers — Missing of 1 article

i sent 10 ladies tops from lucknow to newdelhi with receipt no. J991M2560925 worth rs. 8000/= as declared. At the time of opening only 9 ladies tops were found one top worth rs.1899 is missing, the goods was insured

Charge difference

Same package from durgapur to Ahmedabad cost me 120 and Ahmedabad to durgapur 60..Can u explain this difference or u guys r cheating us

Dear First Flight Team,

yet my query not resolve ……last 4 day’s going on but still parcel not dispatch the same

where is gap to delay this.