Fitness First — Overcharging of services

 
3 Reviews
India
 Debalina Mukherjee
I have membership of Fitness First (bangalore, eva mall). I had paid all the advance amount required during joing in Apr 09. However 04 May 09, Fitness First had charged Rs. 3254 again on my account. This was brought to the notice of Mr. Sayed who is the manager of the place and I was assured that the same shall not be repeated. However a transaction again was made on 01 Jun 09 and I when I raised my discontent I was told that I shall be breaching their contract. I am completely dissatisfied with their service and would like to withdraw my membership.


Please advice.
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Comments

it's same thing happened in my account. i'm so angry about it. it took month and month 2 terminate the membership card. but the problem sill remain. better don't join it!
Dear Sir/ Madam,

I am writing to inform you that I am not happy with the increased fee that fitness first of Baker Street did.

Firstly I have not received any letter about this subject. So they did without my agreement.
I have reveived many emails from fitness first. However nothing about the increase.

Secondly I just found out the increase when I needed to chande my bank details for personal reasons. I have called many times my home club. However the manager never was there and today when I called for the seventh time she picked it up, but refused to talk about the subject.

I am very desapointed with that. Always I called and left my mobile number and name hoping that they would call me back to sort it out and nothing.

I do not want to pay £68 monthly. I am definetly willing to cancell my contract and get another company if you do not change my fee to the previous one, which was £51.99.


I would be very happy to hear from you. And I would apreciate if you do it in your first opportunity.


My mobile number is [protected] Evaldo Fonseca de Faria.



Yours Faithfully

Evaldo Faria.

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    Customer satisfaction rating
    5%
    Complaints
    44
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    phone
    +91 11 4632 5100
    location
    Central Court, 1st & 2nd Floor, N-57 to N-62, Munshi Lal Buidling Outer Circle, Opposite Scindia House, Connaught Circus, New Delhi, Delhi, India - 110001
    Fitness First - Overcharging of services