[Resolved] Flipkart — delayed shipment | |||
I ordered a mobile on 3 March,2013 from flipkart. They said that it will be delivered by 12 mar. On 11th Mar, they said the something wrong happened on the way and they will not be able to deliver the product today. They started the reshipment the very next day saying the product will be delivered by 14th. They assured me of this date, saying that since it is a reshipment so you will get a faster delivery. On 15th i called their customer executive and they had no idea if they can be able to deliver it on 15th or not. Now, I am scared, if i will get the refund or not, if i cancel the order. I have paid the whole amount which is Rs 27400. I want my whole amount to be refunded back as soon as possible, if they do not deliver the product today. Also, the time that i have wasted on phone ( the calls that i have made to their customer center) and in the waiting period should also be compensated. Thanks, Gurpreet Kaur Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 19 Comments | |||
Comments
letsbuy — Slow and Pathetic Service
Dear All,I have ordered for twp products on Letsbuy.com – Order ID: 754130
1) Samsung Star Next S5233V
2) Panasonic Phone KX-TG 820
I had ordered this on 29th December 2011 and paid it through credit card.
Product no. 1 - Till date I have not received product no. 1. When I called up couple of times, they promised me it will be dispatched. And till today (11th day) not received the same.
Now I wanted to cancel the order - When I called up Letsbuy number (which is not toll free and keeps you on hold for atleast 10 minutes) they (spoke to Anil) said it will take 21 days for refund.
SHOCKED and SURPRISED – My money - 1st no dispatch and 2nd 21 days. Something is wrong in Letsbuy
Product no. 2 – I got this ordered exactly as promised (last day of order) but shocked to see that the product was different from the specifications provided on website. It had no caller ID and speaker phone.
Had intimated them through email and called up but again they send please send reminder the team will address it.
I am really tired of calling.
There is no one in letsbuy to resolve it.
Amit
Very poor service from letsbuy.
I ordered on 9th feb, 2011( order no-838510, samsung laptop).
Till this time the item is not shipped.
Customer support is pathetic, no one receives the call even after a wait of 10 minutes, no reply of email .
I will suggest everyone to never trust Letsbuy.
I ordered on 9th feb, 2011( order no-838510, samsung laptop).
Till this time the item is not shipped.
Customer support is pathetic, no one receives the call even after a wait of 10 minutes, no reply of email .
I will suggest everyone to never trust Letsbuy.
sorry for the typo, ..the order 838510 was placed on 9th feb, 2012
Also the customer service is very poor. They are not able provide any information about the status of the item, the courier service phone number.
or the reason for the delay. Shameless service, i would say.
or the reason for the delay. Shameless service, i would say.
GGGGGGG
i want to change my mens track pants
i bought mens track pants, unfortunately its poor in quality, i want to replace itLogin is not working in the Prodect detail page
Login is not working in the Product Detail Page tested in firefox and Chromeexchang your laptop battery
sir mere laptop ki battery bekar ho gai hai pl. usko exchange kar dejiye my order no. is od[protected]Material Size was been Changed.
The Bat Size is Too Small.product quality
i have ordered a parker jotter pen. the one which i received is looking older and ugly to see from outsideflipkart deliver the product 1.5 year old Order no OD100945339008468200
i order a phone sony xperia zr from flipkart and they sent me a phone which has it manufacturing date was one & a half year olddigiflip tablet not working
my digiflip tablet is not charging. It is in warrenty. Can u please change it or fix it.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46546
Pending
0
Resolved
25436
View all 46546 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
letsbuy — Delay of delivery and poor customer service
i have been placed an order with no: LSB-499258 on 17th of oct,but still the product is not yet dispatched from LETSBUY side, where as the delivery is in with in 2 to 3 days.Even i called to Customer care many times regarding this but no use and some times Nobody picks up the phone even after 10 mins.. Even they are not informing to the customer if late happens.If they are providing the committed delivery date in web site ,make sure that whether it is possible r not.so that customers can plan according to that...Even i sent mails to customer care but no excepted solution.i never except this type of service from letsbuy......