[Resolved] Flipkart — Delivery
I had booked a book from flipkart on 18th Nov'12. Below mentioned are its flipkart order number & title.
Order ID: OD[protected]
Title: "Mighty Spice Cookbook: Fast, Fresh and Vibrant Dishes Using No More Than 5 Spices for Each Recipe (Hardcover)"
I made the payment online through my credit card. I got a cancellation mail on 29th Nov'12, stating unavailability as the reason. The mail stated that my refund will happen in 7-10 days time. Firstly my query why does it take 11 days to realize, that delivery cannot be made. Also till 12th Dec'12, I did not receive any refund on my account & will have to pay my credit card bill for the amount which includes the amount they are going to refund. After an enquiry mail on 12th Dec'12, I got a response that due to technical issues the refund amount will only reflect in my system after 24th Dec'12. Please help me in this regard.
Complaint marked as Resolved
Verified SupportFlipkart Customer Care's response Mar 17, 2015
Dear Nikhil, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.