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Flipkart — delivery not yet received

Order ID: OD[protected]

i have order (ID OD[protected]) dated on 30 September, 2013 2:36 PM, but i have not got my order till now.
i called a lot of time in costumer care center, but nobody given me confirmation of my order.
yesterday i sent a mail on that id, but nobody replay me.
i want to know when will i get my Product???
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Dear sir,
I am Manoj Dubey i booked Huawei Honor Holly of Rs. 6999/- on dated-16/10/2014 Order no. OD[protected] and it was expected to reached on 27/10/2014 but i have not yet received the same delivery. i have complained to flipkart customer care but they are not replying any satisfactory answers.
meanwhile i enquired with Ekart no. [protected] but they are also not responding. they said your delivery reached on 26/10/2014 in mumbai only but not showing exact delivery date. i am very disappointing about your service this.

awaiting for your reply.

Warm Regards,
Mr. Manoj Dubey
[protected]

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