[Resolved]  Flipkart — Refund Process

Address:

Thane, Maharashtra

The steps of the online shopping mayhem:

1. The Laptop color which was delivered was different from the one displayed on site.

2. The DOS was corrupted (Eg: On Keying in W, Z was displayed and on keying A, Q was displayed)

3. I ordered for a refund.

4. The Flipkart officer and the Bluedart officer picked up the laptop but twice kept coming back to my place to pick it up. No idea what was up with their communication.

5. After providing all the account details on 20th October for NEFT transfer, I am communicated that the refund will occur in a weeks time.

6. Today is 10th November, however, now they ask me for the Bluedart Order Tracking ID.

7. No Point Of Escalation Provided.

I humbly await the Rs. 33,000/- NEFT transfer.

Regards,
Richard Manickam
"Certified Flipkart Disappointed Customer"