[Resolved]  Flipkart.com — FALSE PROPOSAL / CHEATING

Address:

West Bengal

I HAVE PURCHASED A 0.75 TON AIR CONDITIONER FROM FLIPKART.COM. DURING CONFIRMATION OF ORDER IT WAS INFORMED TO ME THAT DELIVERY & INSTALLATION WILL BE COMPLETED WITHIN 2 JUNE,2012. DEPENDING UPON THEM AND THEIR SERVICE I CONFIRMED MY ORDER FOR 0.75TON WINDOW AC ON 25TH MAY,2012. TODAY IS 10TH JUNE,BUT AC IS NOT INSTALLED YET TODAY. IN BETWEEN 2nd TO 10tH JUNE I HAVE TRIED TO CONNECT FLIPKART.COM,ALONG WITH BLUE STAR (AC MANUFACTURER) AND A BLUE STAR DEALER, INVOLVED IN INSTALLATION PROCESS FOR SEVERAL TIMES BUT NOT A SINGLE STEP HAS BEEN TAKEN BY THEM EXCEPT A COMPLAIN DOCKET NUMBER BY BLUE STAR (COMPLAIN DOCKET NO: D[protected]). I HAVE INVESTED A LOT OF MONEY WHICH IS COMPLETELY USELESS. NOW, I AM DEMANDING IMMEDIATE INSTALLATION OF AC AND AN APPROPIATE COMPENSATION, SO THAT THEY NEVER DO THIS TYPE OF WRONG THING WITH ANYONE IN FUTURE.

A SUPPORTING MAIL HAS BEEN ATTACHED WITH THIS MAIL.PLEASE CHECK IT. REGARDS, SUDIPTA GHOSH,KOLKATA

FROM:
• flipkart.com
TO:
• [protected]@yahoo.com
Message flagged
Monday, 4 June 2012 4:10 PM
Dear Customer,

Greetings from Flipkart.com!

This is with regards to your order OD[protected] for the item "Bluestar WAC 0.75 Ton - 2WAE081YB Window AC". We have raised a request with the manufacturer to have this item installed. This usually takes 48-72 hours. The reference number for this request is D[protected]. Please contact the manufacturer for any queries related to the installation and quote the mentioned reference number.

Their contact number is [protected].

Please reply to this email or call us on[protected] for any assistance.

Best Regards,
Flipkart Team