[Resolved] Flipkart.com — Cancellation of order
I had ordered for a 1 tb external hard drive order number od[protected], at flipkart.com and as the site was showing the item as in stock, i made the payment ( rs. 3102 ) of the same through my credit card on 31st october, 2011. I received a confirmatory e-mail to this effect saying the product will be delivered at my house address of gurgaon in 2-3 business days. However, on 4th november, 2011, they sent a mail to me cancelling the order and mentioning that the payment will be reversed in my credit card account. They now claim that the said product is no more in stock, however, i have been checking their site, and the product is very much available and the site is still showing it as in-stock but only at a higher price of around 5000 rs plus.
They cancelled my order saying that the product is not available inspite of sending a confirmatory e-mail to me.
Please register my complaint against flipkart.com
Complaint marked as Resolved 2017-07-22 00:12:27
NIRAJ JETHE's response Jun 02, 2014
Dear sir i would like to cancel my order because of some serious problem . please cancel my order . my order number is OD[protected] please cancel my order please after cancelling my order please give me a massage on this number [protected] thank you
prasanna venket's response Aug 11, 2014
dear sir i would like to cancel my order because of wrong mobile selected .please cancel my order. my order no. is OD[protected]. please inform to me after cancelling my order .this my no.[protected]
Verified SupportFlipkart Customer Care's response Jun 21, 2017
refund already initiated, closing from our end
Verified SupportFlipkart Customer Care's response Jan 11, 2018
Customer raised the complaint regarding product defect. We have interacted with customer and informed that replacement product got delivered and any issue with new product he told nothing hence closing the case from our team.
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