[Resolved]  Fly Mobile — Delay & Misguide by the Custmer care Centre

Fly, B-700 — Auto charging

I purchased a Fly B-700 Dual sim mobile on 26-01-08, after a few months an auto charging problem occurred which gave irritating noise. It was sent to the service centre, I was told that software has been upgraded and now it will not give any problem. But after some time the same problem same problem occurred and it was repaired again. in both the cases the mobile was kept by the service centre for nearly 25-30 days. Now the same problem has started for the third time and they now say the warrenty has expired and the problem is due to mother board and it would cost the same price as the new set. I feel cheated, please suggest.

DEAR

I AM WRITING FROM NAIROBI KENYA

I HAVE THE SAME PROBLEM.

IT IS BETTER TO BUY TRUSTWORTHY BRANDS.

REGARDS

J.MURUGESAN

Dear Fly Users,
Can any1 let me 4m where can i get the Touch screen of E300 Fly.

Dear Sir,
1 I purchased FLY set model sl 400m, from Big Bazaar in 2006/7 from Agra ser no IMEI [protected]. which develped problem of Blank screen in 2009, The set was got repaired from ur authorised service center at CHANDIGARH, in Apr09, But after the set was repaired it started giving problems of interminant connection while talking, In the set B to B connecter was changed. On approaching ur service center the Boss does not even bother to talk to customers
2 He does not even interact with anyone. It is left to the Engineer & the coutomer. He is not even bothered to Satisfy the cutomer.
3 The set has the same problem of Intermitant connection while Talking.
4 A sum of Rs 451/- were paid as the replacement 7 repair charges.
5 Please advice me further action.
6 Awaitng 4 an early response pse.
THANX .
COL S.K. GAWARI.
666 AMRAWATI ENCLAVE,
PO. CHANDIMANDIR CANTT.
PANCHKULA.
[protected].
E/MAIL ID...[protected]@yahoo.com

Fly Mobile — Display screen bursted within 2 months of Purchase

From: Ravi Narasimhan Iyer July 3, 2009
A-12, Gurupushyaamrt CHS
Vidyalaya Road
Mulund East
Mumbai 400081
Tel:[protected] / [protected]
Email: [protected]@hotmail.com

Re Fly Mobile – Model No: 2080- IMEI NO: [protected]
– SRNO: 3582IE07227

Dear Sir,

This is to inform you that the above mentioned mobile was purchased from M/s. One Mobile store owned by Future Axiom telecom Ltd., part of Pantaloon Retail Ltd., from R mall, Mulund West, Mumbai 400081 via cash memo No: T28/3535 on 21/12/2008. On 11/2/2009 at about 8.30 p.m I had kept the mobile phone for charging. After few minutes, I heard a message alert. When I checked the phone, the display glass was burst and developed crack. My son and Myself had approached the One Mobile store at R Mall on two different dates i.e. on 13th and 19th. The Customer service Executive Mr.Ritesh Kotak at Pantaloon and Mr. Manoj from Fly care tried their best to convince their senior to replace the mobile but without success. Subsequently, they guided me to approach their service centre M/s. Bell N’ Tell Tele Services. Bell N Tell refused to service the Mobile free of charge and asked to me pay for the display. Due to none of my fault, the display of the mobile got burst and asking me pay to rectify the same. The mobile is not even 2 months old. This is un fair from the Manufacturer to ask the customer to pay for replacing the display part.

I had approached the India disrtributor of Fly Mobile at the following address.
Manager-Customer Care
Meridian Mobile Pvt. Ltd.,
100, Okhla Industrial Area, Phase II
New Delhi 110020
Tel:[protected]
Email: [protected]@meridiantelecom.com

They refused to replace the handset and offered me 30% discount on the repairing charges of Rs.1850/-.

I would request you to take up the matter with the distributor and arrange to repolace the handset.

Thanking you and looking forward to receive your reply.

Yours faithfully,



Ravi Narasimhan Iyer

Fly Mobile — working of mobile is worst & no effective solutions by authorised service centers

i i purchased a fly mobile 4 months ago. the handset(mod. no. 2040L) was showing some defects so i gave the handset to authrised service center, the mobile was corrected by the persons working there . but my mobile is showing problems every and of different kinds. i requested company for replacement but the service center refused to do so

Dear Sir,

I m Mritunjay Kumar Sharma, I purchased Fly Mobile E105 From One Mobile Store, Howrah-W.B.711106, on date- 05/07/09, But just after 6 days i saw problem in my handset i.e. touch screen dn't work and hanging problem, I already gave my mobile at Custmer Care at "Aura Telecom Services- R.N.Mukharjee Road, B.B.D. Bag, Kolkata700001 on date-15jul, ", the customer care said that"WE WILL SEND A E-MAIL TO FLY COMPANY AND AFTER GETTING E-MAIL WE WILL CHANGE UR HANDSET TILL TOMORROW", But till date I dont received any call from that centre and when I m going there the Executive told me "I DONT HAVE RESEIVE ANY E-MAIL TO CHANGE UR HANDSET"
Respected sir this is not good answer from the Custmer care, i m going there daily but there answer is same. What are they doing till today?

FLY mobile model 2040i

Model had charging problem just when warranty expired.

Authorized Service Center at Jayanagar - Very bad Service, Does not have Spares. Requires multiple reminders. Keeps the phone without reparing for more than 30 days.

DO NOT BUY FLY MOBILE.

Suresh

Dear Sir,

My self Nitin Tyagi, I purchased Fly Mobile (FLY B-700) From Rajat Traders, 38 Arat Bazar, Dehradun. But after some month i saw problem in my handset (Network Problem, Hang prblem, GPRS Problem, Battery Backup)I already gave my mobile at Custmer Care at Dehradun (Prompt Servise Centre +91-[protected])on 27/07/2009 JOB CARD NO 3506 as per the suggetion from Rajat Traders, but till date I dont received any call from that centre & when I m going there the Executive told me "I DONT HAVE TIME FOR GOING TO REPAIR YOUR MOBILE & WHEN I GET TIME I WILL GO OR I DO NOT KNOW THE EXACT TIME. YOU HAVE TO WAIT FOR THE SAME"ON dated 29-07-09 he dont check by mobile. This is not good answer from the Custmer care Side till today[protected] days are going but no answer from the Custmer Care Centre.Kindly note the same & do the needfull in the matter.


Regards,

Nitin Tyagi
+91-[protected]

fly mobile / fly v60i — delay in service byauthorised service center

I had given a mobile in service center for sound problem on[protected].they are given me aexpected date of delivery after 7days.40days completed, but till today I didn"t get mobile repaired.every week they are giving diffrent reason
If the authorised service center is serviving such service, then where should cunsumer look for a better service.It is just a harassment by such reputed company

service center-fraslin tech care, ghatkopar
model -V60i
tag no. -2243

Dear Sir,

Delay & Misguide by the Custmer care Centre

My self Dharmvir Singh, I had Fly Mobile (HT-1 HUMMER).
I was facing problem with the mobile that its keypad butten was not working so i submitted phone to your service centre, "AURA TELECOM SERVICES PVT.LTD" M-92, 1ST FLOOR, MUNIRKA MARKET, NEAR AGGRAWAL SWEET, ND-67 on 04 july 2009. I haven't got my phone back till date. it has been more than 39 Days allready. i have asked to costumer care ([protected]) many times but everytime they say "we need some time" i don't know why this is being so late.i am in troublem because of this. please help me how i can got my phone back.

My job sheet no. is 4511.
IMEI No. is [protected].
Please help me to get phone back.
My contact no is- [protected].

I will be very thankful for your help.

Fly Mobile Ds410 — Worst customer Care and Service center in India

Don't buy Fly any Model because iam given 5 time given for Repair(within 3 month) and 14 times send mail to Fly mobile service centr any one not responce properly, i am not recived any responce your side and i called to so many time to customer care[protected] but not satisfied to answer coming, .
why are you dalay for exhange mobile or refund.
i called to Pranav infocom(bangalor) but they are saying your mobile sent to HQ, why are you sell mobile, not given proper service.this is oplus service customer care and service attend complint.

Dear Sir,

Delay & Misguide by the Custmer care Centre

My self Vijay Kumar, I had Fly Mobile (Sx 210).
I was facing problem with the mobile that its Charger was not working so i submitted phone to your service centre, "AURA TELECOM SERVICES PVT.LTD" M-92, 1ST FLOOR, MUNIRKA MARKET, NEAR AGGRAWAL SWEET, ND-67 on 01 aug 2009. I haven't got my phone back till date. it has been more than 25 Days allready. i have asked to costumer care ([protected]) many times but everytime they say "we need some time" i don't know why this is being so late.i am in problem because of this. please help me how i can got my phone back.

My job sheet no. is 4851.
IMEI No. is [protected].
Please help me to get phone back.
My contact no is- [protected].

I will be very thankful for your help.

sir,

i have a fly mobile phone its (flab) i dont no modal no. sir pl give me customer care number and also i request to all the team kindly give all the facelity same with Nokia company autherwise fly phone again not purchse any one member so do the need full as soon as posible.

thanks,

my mobile no. is [protected]

please give the connact no. & address of mumbai fly customer care centre

I have also problem with fly mobile SX225 which is in warrenty but the service center asak me for Rs.700/-

hi sir h

Fly Mobile / Fly Mobile — Problem with mobile Model E-300

Hi

I own a FLY E-300 model mobile , purchased 8 months before. There are numerous problem i`m facing now with the Handset(neither i can hear properly nor i can see the screen. The display has been totally corrupted.).
I already logged a complain and gave my mobile for service in one of the Service center i.e in Pranav Infocom(Bangalore).
I have been running back to the shop and trying to call them regularly but all in vein. Its now more then 1 month since they have reverted back or have solved my problem. Its quite irritating as i`m not even able to use my mobile properly.
Based on the above mail the Customer care asked me to submit my mobile, as they guarantee that they will solve my problem in priority and at the earliest. And now its 2 weeks since i have deposited my mobile and they have not even cared to call me and update me regarding the problem.. I even don`t know whether i will get my mobile back in working condition or not.
Please help if possible.

Thanks
Rabi Ranjan

Can anybody tell me what is the Bangalore Fly mobile customer care number or Service centre, I did search in net, but i didnt get plzzzzzzzz help