[Resolved]  Fly Mobiles — MOBILE DEAD N NO RESPONSIBLE PERSON AT HYD FOR CUSTOMERS

Address:Andhra Pradesh

respacted sir,
i have purchase A fly mobile handset ,model c250,color - gray black,purchase on 18.03.2010
imei no:-100000.9a32748c from satyam mobiles, sadar bazar, sirsa. after 15 days i found the set not working so i handover the handset to the Fly service center(SAI MOBILES, hardy complex,opp. charmas,near paradise, secundrabad). for repairng,

On till date today 18 may 10 they don't give me hanset.

when i went to the service center as on 10-05-10 .there no any responsible person who's tell me about my handset.i many time contect with servise cneter manger Mr prakash n fly hyd manager Mr vankat but still the problem is same.i also call to custmer care there also no any response about my hand set.while contacting to the service center i was in contact with this follwing person

1.prakash [protected], vanket (fly manager) [protected]

[protected] (NOIDA)(ALL INDIA FLY HELP LINE NUMBER) now this no is not working
THOUGH THE SET is with sevice center the warranty will be passed & i could not find my set back till date today..
plz tell what i do... how i claims to company...
plz give me a proper response....
thanks & regards...

ASHISH JAIN
c-154, chenoy trade cebter,park lane,
secundrabad, (A.P.)
MOB- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Fly Mobiles — Poor Service

Hi,

This is to infrom u all that iam not satisfied by fly company mobiles i never find this kind of services. I brought one 2040L fly mobile it was not worked properly so i gave it to a service centre "Accel Front Line"(which is one of the poor service centre) there they saw the mobile and told me that the mobile was already opened by some one. But it is not open any where in out side because it has one year warranty.

They blam me like that, they told me that we will take the mobile under one condition that they mentioned as the mobile was already opened.

Atlast they gave me the mobile without clearing the fault, so my kind information to u all pls. dont buy any fly mobiles.

Regards
Suresh Anand.

Fly Mobiles — CHROME FINISH GETTING CHIPPED OFF

I PURCHASED FLY CELL PHONE ON 12/07/2008 FROM SUBIKSHA OUTLET AT VIKHROLI.WITHIN 20 DAYS TIME THE CROME FINISHING OF THE CELL PHONE STARTED PEELING OFF.COUPLE OF TIMES I HAVE VISTED SUBIKSHA OUTLET TO SHOW THEM THE PROBLEM OF MY CELL PHONE BUT THEY REFUSED TO ACCEPT THE FACT THAT IT IS THE PRODUCT FAULT.AND INSPITE OF SHOWING THE HELPING NATURE THE MANAGER OF THE OUTLET STARTED ARGUING WITH ME AND ADVISED ME TO SEARCH FOR SOME FLY SERVICE CENTRE AND GET THE SAME RECTIFIED FROM THEM.ONCE THE PRODUCT IS SOLD THEIR RESPOSIBILITY IS OVER.THIS IS THE LAST SENTENCE I HAVE HEARD FROM THEM.

Fly Mobiles — BAD customer service.

I own a FLY Mobile and i really feel bad for buying Fly because i am suffering from Fly's Customer service.

Even after escalating it to Top Notch of company i am forced to be unsatisfied.

Fly Mobiles — 10-11 months for a mobile repair !

Dear Sir / Madam,

I have purchase FLY SX200 on 1/4/08 from Popy mobile store, Colaba, Mumbai for Rs 4800 /- after 10 days I have many problems with my cell so I took it at customer care at Tardeo Mumbai. From that point of time I am facing many problems & till now I have not received my mobile. My warrany perod is over. Check the details below

JOB SHEET NO REGISTRATION DATE DELIVERED DATE
MUT-FL-501263-CP 19/04/08 20/5/08
FL 541558-CP 22/5/08 5/6/08
MUT-FL-562564-CP 6/6/08 7/7/08
003313/2008 13/10/08 not received


IMEI NO [protected]

I have miss place my 2 job sheet My mobile has not been replaced or repaired. I have talk on the phone to the company in delhi even wrote a letter(1 June 08) but I think its of no use. My mobile phone was with you people for 6 -7 month then also its has not been repaired or replace.

I just request you to do just one thing ie… refund my bill amount. Or otherwise am going to consumer court.

Fly Mobiles — Maltreatment atservice centere

i bought a fly DS 410, it have charging problemb when i visit fly service centre at Sector 38 c chandigarh, they inspects the mobilephone and asked meto bring 2 photocopies of the bill, i followthe instructoins and get two photocopies of the bill and after that they said thephone is tempred and can not be repaired.
i d't understand when my phone is tempered why they toldme to get2 copiesofthe bill...,

Fly Mobiles — Phone Not Working from Day 1

I Brought this flymobile (Model No: SX 210) from Hotspot, Mayur Vihar Phase 1, Delhi 110001 on 03/12/2008 for Rs. 7200/- vide bill No. 3724. I was facing battary problem from the Day 1 I purchased this handset. There was very poor battary backup on the first day and later the handset is not getting charged enough to switch on the phone.

I lodged the complaint to Hotspot within 24hours of purchase with this problem, they simply replied they are not responsible for any service issue once the goods is sold. After that I called up Flycare for Repairing or Replacing the handset. They ask me to drop the handset with any service centre. I did the same but problem remains same. Again I emailed, called and request them to replace or refund. They said replace and refund is against their company policy and asked me to deposit the set again with service centre. I did the same twice after that and the problem is still the same.

Today (ie 04/09/2009) the handset is lying looking like brand new but dead with me after receiving it from the fly service centre last month, and the fly care is not able to replace refund or even repair the hand set and still they are saying drop the handset with any service centre again...

I dont understand how many more times again I need to submit the handset to service station. Witihin 2 months the warranty period is going to expire for this handset, after that they are simply going the say no looking the level of service and products they are providing.

Helpless Customer
hi i am neeraj .i have parches a fly mobile from fly in last year . last 6 month its not working properly . customer sarvice not give me positive response . model no LX 500 . pleas give me ans my no [protected] . neeraj kanojia

Fly Mobiles — Phone not working properly.

Dear Sir,
I have been using Fly phone model SX 210 since 2 years,
of late it has started giving problems, its ring tone is not heard, the service centre number available on site is not working.
Kindly help in getting this phone in working condition.
where do I get it serviced ?
I stay in Dombivli.

Fly Mobile — dead

I purchesed a fly mobile model no-DS-500, IMEI NO-[protected], Dated-28/06/2009, but till i didnot get my phone for use from service center, my last complaint no -13574 Dt.11.12.2009, Service center is located at 15B, 1, R.N. Mukherjee rd. Kol-700001, Ph no[protected]which is not responding for 24 hrs, and an another mobile no [protected] named by Mr. Sanat always switch off)

I provide every valid documents as their requairment, but I think I made a great mistake to purchase a mobile (Fly) phone with 7,750/- (seven thousand seven hundred and fifty )

HOW POOREST SERVICE THEY CAN PROVIDE CUSTOMERS?
I purchesed a fly mobile model no-c250, IMEI NO-1000009a32748c on date 18/03/2010, but till i didnot get my phone for use from service center, my last complaint no -11070 Dt.07.04.2010, Service center is located at sai mobile, hardy complex, near paradise, secundrabad. Ph no[protected]which is not responding for 24 hrs, and an another mobile no [protected]/[protected]. fly manger of hyd city.

I provide every valid documents as their requairment, but I think I made a great mistake to purchase a mobile (Fly) phone with 3500/- (three thousand five hundard )
Fly mobile is worst mobile its very bad it stopped working correctly after 2 months itself and fly customer service is very bad they dont just repond to us properly. very very bad service

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