[Resolved]  Ford — Customer Harassment

Address:Cuttack, Odisha

I own a Ford Fiesta ZXI Petrol since last 2 years, Capital ford owns the worst manpower in bhubaneswar with regards to its manpower & service quality...They ask for payment for car break down services & demand outsourced service beside the ford billing...These should be eradicated to improve the service quality in bhubaneswar...Requires immediate attention for improvement & customer satisfaction.
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Aug 13, 2020
Complaint marked as Resolved 
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I cant believe the type of harassment i got from Bhubaneswar Capital Ford.On 2nd -Dec I gave my Ford Fiesta Petrol for Servicing (Paint one small Scratch, Tie rod and Suspension Work and Gate noise etc)Mr Dillip was Service In charge and gave me the date i.e 7th-Dec and finally he called me over phone on 11th to receive my car. Finally I went there and completed my billing after waiting 2 hours as he was not yet finished his work. Any way i paid the bill Rs.33088.00 and got the Gate Pass. But when i tried to the driving door it was not opened but its was opening from inside, which was not a problem earlier in the car. when i complaint to Mr. Dillip, he told me that it was working properly 1 hr before. Ok i told him and requested him to sort out the problem and deliver me after 1 day. And after 2days again i went to showroom but its was still on that condition.and finally i came to home with same condition and now i opening the another door and open the driving door from inside to enter in the vehicle. Oh god please help Capital Ford from this types of Man Power.and my 20 litre Petrol also Stolen by My Dillip.

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