Ford India / Fiesta — Repeated problem

Address:

Chennai, Tamil Nadu

Dear Sir/ Madam

My car was given for service as requested by Ford India to Chennai Ford for a repeat Problem. After the car was picked up , Mr.Rajesh who is suppose to be the Manager calls and says that the car was serviced in some other authorized service(MPL FORD) center of FORD who is their competition and hence the repeat service will also be charged.

Over and above the uses unethical words and shouted on me on top of his voice stating to go to consumer court to get the issue sorted out. He has withhold my car at his service station and instructed the security to not allow me inside the showroom.

Kindly request to get this issue sorted and get my car back safely.

Regards,

Gowrishankar