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[Resolved]  Ford — BLACKMAILING WHILE SERVICING

I M SURJEET SINGH NIRANKARI, OWNED A VEHICLE OF FORD NAMELY FORD FIESTA 1.4 ZXI. WHEN I VISITED FOR SERVICE AT AUTHORISED SHOWROOM IN PEARL FORD, AMBALA, THEY INSISTED ME TO CHANGE SOME PARTS WHICH ARE WORKING PROPERLY, BUT WHEN I REFUSED THEM TO CHANGE THE SAID PARTS THEY SAID YOU WILL VOID YOUR WARRANTY. THE PARTS ARE TOO COSTLY N THERE IS NO NEED TO CHANGE THEM. BUT THEY BLACKMAIL N SAID YOUR WARRANTY WILL BE VOIDED.

SO HOW THIS IS A FREE COUNTRY WHEN YOU ARE GETTING SERVICES BY BLACKMAILING THE CUSTOMERS SPECIALLY IN PEARL FORD GROUP. SO PLZ TAKE SOME ACTIONS.
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Complaint marked as Resolved Aug 13, 2020
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    Ford India Phone
    +91 44 2455 1500 (Corp. Office South)
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