[Resolved]  Franch Express Courier Service — PARCEL NOT DELIVERED AND HARSH RESPONSE

Address:

Ernakulam, Kerala

tracking no: A23672376

A Parcel was sent from Bangalore on (08/09/2011 ) which was to be delivered in cochin within 2 - 3 working days.But the parcel was not received even after 1 week. On 14/09/2011 when I called up the Cochin office they said they don't have vehicle at that time so will deliver as soon as the vehicle arrive and will be delivered by end of the day. Nothing happened on that day and on next day( 15/09/2011) I again called up the courier office and they were bluffing something among themselves and teasing the customer. At last with a harsh behaviour they gave a telephone number of their delivery man and asked me to call him. When I called him his response was that "he cannot deliver it unless he is been asked to from the office". So again I called up the office and their behaviour was very harsh. They said they have nothing to speak to me. If I got to say something I should call up their manager and gave his number(Mob no: [protected]). Again I called this person and his response was that the delivery cannot be done on this day.

Cochin office numbers I called :[protected],47,48

IT IS BETTER TO SHUT THIS SERVICE..IDIOTIC SERVICE & WORK PEOPLE..