[Resolved] Freecharge.in — coupons not delivered | |||
I have done recharge through freechrge.in on 30-May-2012 but still I do not recieve my coupens. Was this information helpful? | |||
Aug 17, 2016 Complaint marked as Resolved Verified Support Jan 24, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hi, Greetings from Freecharge.in and thank you for writing in. We apologize the inconvenience caused to you. However, as a gesture of goodwill we are resending fresh coupons .We value your relationship with us and would request you to wait till then. Assuring you of best services at all times. For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/ Warm Regards, Freecharge Team Verified Support Feb 21, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greetings from Freecharge.in E coupons are being mailed on your registered email ID Request you to kindly check your email id for the update Assuring you of best services at all times For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/ Warm Regards, FreeCharge Team http://www.freecharge.in Happy Freecharging!!! Verified Support Jun 06, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greeting from Freecharge.in We regret any inconvenience caused to you. Request you to kindly share Order id's against which you haven't received coupons, so that we can update you along with the tracking details. For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you. http:/support.freecharge.in Once you submit all the details, your query will be addressed with in 24 hrs. Regards, freecharge team www.freecharge.in Happy Freecharging!!! Verified Support Sep 07, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greeting from Freecharge.in We have forwarded your details for the order 18298684 to the courier department. As soon as we get any details will share with you. We request you to wait for some time. Do let us know once you receive it. For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you. http:/support.freecharge.in Once you submit all the details, your query will be addressed with in 24 hrs. Regards, freecharge team http://www.freecharge.in Happy Freecharging!!! | |||
 25 Comments | |||
Comments
I had made a recharge of Rs 333 using the website "freecharge.in" and selected various coupons out of which only 2 were supposed to be delivered manually by courier and the others were supposed to be delivered to my mailbox immediately. I placed the order on 18 August 2012 and it's 24th today and i still haven't received them. The ORDER ID is 18298684 and the T ID BF[protected].
I request you to look into the matter seriously and find a suitable solution as soon as possible.
Also, please provide a helpline number for costumers. It's highly inconvenient if one has to get in touch as your costumer care website - www.freecharge.in/cs is not functional.
Thanks!
Eshan Juneja
[protected]@hotmail.com
I request you to look into the matter seriously and find a suitable solution as soon as possible.
Also, please provide a helpline number for costumers. It's highly inconvenient if one has to get in touch as your costumer care website - www.freecharge.in/cs is not functional.
Thanks!
Eshan Juneja
[protected]@hotmail.com
Amount Deducted but Not Recharge
My Mobile No is [protected]i recharged Rs.30/-today morning, Amount is Debited in my account but not recharge Ref SBM Transaction ID-BSBM[protected]IG00HIAU08 Pls Clear My Problem Immediately.amount deducted from bank account but recharge not done
amount got deducted from bank account but recharge not happened please help me how can i get my money back or how can my recharge happen successfullyCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
15951242 and 14018181. Earlier also this has happened.
On complaining for the id 14018181, I got a reply giving me the tracking number and courier company's phone number (BlazaFlash - Sakid[protected]/71). But that number has never been contactable. And the tracking number is displayed as invalid by the Blazeflash website.
Basically I'm dealing with freecharge and why should I be running after any courier company.