[Resolved]  Freecharge.in — FRAUD-Recharge Not Done & Money not Refunded

Address:New Delhi, Delhi

Yesterday ,5th july, 2011 I tried to recharge my mobile no. [protected] from Freecharge.in I got a text saying that the transaction Payment has been done successfully but my mobile no. was not recharged.
I've waited for refund from freecharge.in but my money has not been refunded in my bank account.
I also wrote a mail to [protected]@freecharge/ feedback did not get any response.
Please refund or credit the phone with recharge.

Transaction Details are as follows:

Order Number: 3611214
Order Received: Jul 5, 2011
Total Amount : INR 1010.00
Phone Number : [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Yesterday ,20th march, 2011 I tried to recharge my mobile no. 9960****** from Freecharge.in I got a text saying that the transaction Payment has been done successfully but my mobile no. was not recharged.
I've waited for refund from freecharge.in but my money has not been refunded in my bank account.
I also wrote a mail to [protected]@freecharge/ feedback and also to wilma kenny who seems to be in customer support through this website but did not get any response.
After that i've also tried to call on their Help line[protected], but in vain. they do not respond.
Please refund or credit the phone with recharge.
Transaction Details are as follows:
Order Number: 1388654

Date:[protected]
Amount: 300
Hi,

Greetings from Freecharge.in

This is successful transaction with the operator id 54957281. Request you to give the operator id to your operator. They will provide you with the recharge.

Assuring you of best services at all times.

Regards
Freecharge Customer Care
hello my name is amardeep singh chatwal[protected] yesterday i made two airtel mobile recharg from this site and one of 50 with coupon that other cell no. and one on my own but my instead of 50 my 100 rs debited dnt know why i am new to this site...plzz refund my money...if it is done by lost transaction..or any terror the two recharges was successful but my 50 rs also deducted...
I think Freecharge is definitely a fraud site... they very conveniently send across an operator id which is absolutely of no use. I called up my service provider and gave them the operator id..they do't even know what it means. I have been persistently calling them but they have not been able to resolve the problem. Just to wash their hands off the entire thing freecharge is providing people with a fake operator id!!!
TOTAL FRAUD!
Hi,

Please ignore the previous mail.

There was recharge issue with Airtel on 20th march but now its rectified.

All the airtel nos. recharged on 20th march will get the talk time value. Since you are also one of them you will be provided with the same today. Please confirm once you get it

Thanks

Regards
Freecharge Customer Care
Hi Wilma,
Have recd a recharge of Rs. 30 instead of Rs. 300...what is this if not a dissappointing service????
hi...
i hav recharged for 50/- n an amount of 60/- was been decduted... n i haven't received any coupon yet... so when u cant courier the coupon.. plz dont deduct the amount of 10/-...
Hi,
I am Alok. I recharged my BSNL SIM by Rs.60 through freecharge.in. Rupees 70 deducted from my Debit Card but I did'nt received any type of Balance. My Order Number no. is 2021182. Pls Help me.
Subject: Order Number: 2272117
To: [protected]@freecharge.in
MIME-Version: 1.0
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable

my mobile no:[protected] in the name of Shobha Jhingran (my wife) requested =
for recharge vide Order Number: 2272117 has not yet been recharged for Rs.1=
00/- whereas the amount has been through my SBI Account.Please recharge the above mobile No:[protected] immediately for Rs.100/-
Hi,

Sorry for the trouble caused.

This is a failed transaction. Refund is initiated from our end on 06th June.It will take
3-7 working days for the refund to reflect in your account as per the bank's process.

Regards
Freecharge Customer Care
I also faced the same problem with freecharge.in. I called their customer care at least 10 time but no response from there side...even I switched myself to mobikwik.com but still I am fighting with that refund issue. Those people never use to refund money.

Freecharge.in — Refund of money

I tried to pay my airtel postpaid bill of 750rs through freecharge.in. Transaction failed but amount got deducted from my account. ORDER ID: FCMW[protected]

i recharge today but no balance credited in my number. and my bank account balance deducted..what to do now?

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Yesterday I have recharged through freecharge for sundirect DTH 500Rs, but in my account 500rRs amount is deducted but recharge is not completed.please do the recharge or return the money.

Txt msg received bt balance not credited in wallet

I have booked my bus ticket using red bus via freecharge. according to offrr i should receive 50rs cashback after booking. now i have received the msg that 50rs is credited to your freecharge acc. bt it does not reflect in my wallet. can u help me wud this.

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