[Resolved]  Freecharge.in — recharge not received

Sep 12, 2012

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,
Greeting from freecharge.in

We regret to inform, your recharge against order id : 19212385 was unsuccessful due to some connectivity issue.

We have issued refund instructions to the payment gateway on Sep 9, 2012 itself.

Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 3-7 working days to process the refund)

We value your relationship with us and would request you to wait till then.

For further queries feel free to write us at [protected]@freecharge.In or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.Freecharge.In

Happy Freecharging!!!

Oct 19, 2012

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hey Nilesh,

Through mob no: [protected] we were able to trace transaction attempted on 10th Oct, for which status is as follows:

Here are your order details:

Recharge Mobile Number/Subscriber ID: [protected]
Order ID: 20443054
Recharge Amount: Rs 110
Recharge Date:[protected]:09:38
Operator Transaction ID:[protected]

We request you to kindly contact Customer Care of your service provider to confirm the status of your recharge.

For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.freecharge.in

Happy Freecharging!!!