[Resolved] Freecharge.in — recharge not received | |||
I have made a recharge on freecharge.in on 9.9.12 at around 11:55am, for Rs.100+10(postage charges) through my debit card. The money has been deduced from my account but the recharge has not been recieved n the order is not showing on my orders(a tab on the website). kindly help me n recharge my phone([protected]) or return the money to my account. Thank you, Sriharsha.B Was this information helpful? | |||
Aug 19, 2016 Complaint marked as Resolved Verified Support Sep 12, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greeting from freecharge.in We regret to inform, your recharge against order id : 19212385 was unsuccessful due to some connectivity issue. We have issued refund instructions to the payment gateway on Sep 9, 2012 itself. Depending upon the turnaround time of your bank you will get the refund automatically into your account (ideally the banks take 3-7 working days to process the refund) We value your relationship with us and would request you to wait till then. For further queries feel free to write us at [protected]@freecharge.In or visit the below mentioned link in order to assist you. http:/support.freecharge.in Once you submit all the details, your query will be addressed with in 24 hrs. Regards, freecharge team www.Freecharge.In Happy Freecharging!!! Verified Support Oct 19, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hey Nilesh, Through mob no: [protected] we were able to trace transaction attempted on 10th Oct, for which status is as follows: Here are your order details: Recharge Mobile Number/Subscriber ID: [protected] Order ID: 20443054 Recharge Amount: Rs 110 Recharge Date:[protected]:09:38 Operator Transaction ID:[protected] We request you to kindly contact Customer Care of your service provider to confirm the status of your recharge. For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you. http:/support.freecharge.in Once you submit all the details, your query will be addressed with in 24 hrs. Regards, freecharge team www.freecharge.in Happy Freecharging!!! | |||
27 Comments | |||
Comments
Could not able to login to my Freecharge account
I am trying to login to my Free charge account but couldn't achieve it showing some foolish alerts which are totally meaning less. and i sent email to [protected]@freecharge.com people, i didn't get any damn reply.My registered email ID is [protected]@gmail.com
tata sky recharge
I had done recharge of rs 450 2 times...payment is debited but recharge is not done...so pl chk and refund the amountregarding the recharge code
I have got a code for recharge from we chat but i cant use it. it is showing that this code has been used but i have not used it neither got the rechargebakwasoffer lokana ulu banavata
jiske pass internet nahi hai o kya karenge our jiske pass hai uska recharge hota nahi hai BOURBON BAKWAS RECHARGPAYMENT REFUND
MY DTH NO RECHARGE BUT MY A/C PAYMENT DEBIT 399+39934%
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
Freecharge.in / Accelyst Solutions — FCVA160515383844153 Money has been not successfully refunded to my FreeCharge account
Unfortunately my payment failed. But the money has been not successfully refunded to my FreeCharge account. Kindly check and resolve to the problem as soon as possibleOrder id :- FCVA[protected]
Amount :- 975
I am already raised complain but no any reply by freecharge