Future Group. Central Mall (R Mall) Shop Eat Celebrate. Ghodbunder Road Thane — ASSAULTMENT- HARASSMENT- ABUSMENT

5 Reviews
Dear sir/ madam
my self dhruv from mumbai maharashtra. visted one of FUTURE GROUP R MALL SHOP EAT AND CELEBRATE ! CENTRAL MALL AT GHORBUNDER ROAD THANE on 1 november 2010 at 8.00 pm at evening time. with my one of female friend after when we were coming out we been told forcefully stay back and they took us in thier cyber room on second floor of mall at 9.30 pm by security guard and told us to cooperate with them. and started checking purse of my female friend. and alliged us of stealing cufling pens jeans tshirts and others stuff etc. after finding noting they asked us to pay which according to them we steal from thire mall. and threat us very badly, started offensive behaviour with both of us. they even threat us about police we were continously requesting to calll police but instead of calling police they locked us in thier cyber room and ask to pay 6000 Rs. at that time we refused and ask to call police instead of calling police they called antisocial elements and some security guards who started verbal harassment with us and suddenely asked us for 9000
when we provoked. and said by ourslef to go to police. and also ask them if the have noted anything about us on thire security camera about us then they stated doing arrgument and at that time manager himself said to take us to out of mall and beat us. then aroud 12 guards started beating us. we both has got many serious inury and lost our many valuble things like diamoand earings and myself i lost around 6000 indrupee in that offensive behaviour. by god gress ne of MNS maharashtra nav nirman seva karya karta was passing from thiere mr suresh kotle with his family. who helped us and took us to police and addmited around 11.30 in thane civil hospital myslef i got 7 stiches in my head and and my female friends also got some serious injury. this is really bad behiviour hapen with us i was addmited 2days in hspital we going we have already gave our FIR but the got bell now we are planing for case against future groups and staff manager of central mall thane which should be noted by every people visted in any mall i would like to others to shares such incidence with them.any if anyone here to help us and listen our problem and can guide usmy contact number is [protected]

Complaint comments  4 Comments     Updated: Share0Tweet0Share0


MY EMAIL ADDRESS IS leo_niki@yahoo.co.uk

This is to let you know that the Thane Rmall at Godhbunder road is slowly loosing many customers

The major reason is that there is no rickshaws that come to or from this place
They stop and refuse to go anywhere but the station and I am very sure that your cooperate plan was to attract the customers from around the location

I complained to the local RTO and cops and they have comeback saying that since there is no rickshaw stand and hence they can’t set any enquiry

The only way to get a stand is for the mall to contact the rickshaw association

I don’t know if you are the correct team to pick this up if not please send it to someone

I was there this Saturday and a women with her shopping bags from More and a little baby in her other arms was drenched in the rain and trying very hard to haul a rickshaw

She was women from a good family, there to enjoy shopping in your mall and in the end was on the verge of crying

I dropped her in my car but thought as a small ANNA in me, let me atleast try
Dear Team,

I Yatin Rane had visited your Thane Ghodbunder Road Outlet (RMALL) on 01st of April 2012 at around 3:00-3:30pm

I selected a pair of shoes (Red Tape) amounting to Rs 2450/-

I found the same to be of a smaller size than required, however I was convinced by the Sales Representative that the same would be ok and if not comfortable with, the said pair of shoes can be returned back.

However on reaching home it has come to my notice that the pair of shoes are either used ones or not in a good position because of regular trying done by different customers at the outlet (Specially looking at the sole of the shoes)

Since I have been given the assurance from the representative that in case not convinced with I would be able to replace the same.

Request you to kindly help me in the said case.

I am OK to purchase some other Shoes of the same amount but I need this pair of shoes replaced.

Yatin Rane
Mob: [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 92 2222 XXXX
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    Future Group. Central Mall (R Mall) Shop Eat Celebrate. Ghodbunder Road Thane - ASSAULTMENT- HARASSMENT- ABUSMENT