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[Resolved]  GIRIA's — Holiday Voucher not honoured

My brother-in-law Mr. Nagaraja had purchased LG Washing Machine and ONIDA Microwave Oven from GIRIAS (situated at Jayanagar 1st Block) on 11/Oct/2009. The Bill Number for the purchase of these items is CrS/JN/35455. He was issued 2 Holiday Vouchers of Leisure Destinations. I, Vittal Kumar B.S, wished to utilise one of these holiday vouchers to visit Munnar on 7th, 8th and 9th of Dec 2009. So, we went to the office of Leisure Destinations at Richmond Road, Bangalore on 14/Nov/2009. On payment of Rs.1800/-, we were issued a receipt without a mention of the name of the Resort. We were told that the details of resort booking would be sent by email. But, even after several phone calls to their office (Tel:[protected] and even till the 25/Nov/2009, we did not know the details of the resort booking.
So, finally, I had to call up Mr. Jatin Shah (Tel:- [protected]) and asked him to cancel the booking and refund the amount paid.
Mr. Jatin Shah of Leisure Destinations has not lived upto the expectations of a customer.
It has been unfair on the part of GIRIA's Investment for having tied up with a service provider like Leisure Destinations (read Jatin Shah) and issuing holiday vouchers to customers, who purchase items worth
Rs. 5000/- or more at GIRIA's.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

It has been the same with many cases where GIRIAS not keeping the commitment up. Only jazzy advertisement but no real value in buying things from GIRIAS
We also bore the brunt of this sick fellow Jatin Shah, who claims to be a good travel agent. Me and my wife also faced something similar when we went to Goa. He charged an advance sum of Rs. 10, 000 for a booking in a five star hotel but the hotel did not receive the money and they asked us to deposit the money when we reached Goa. We had no other option but to pay the full amount once again to the hotel. This whole episode caused us so much trouble and humiliation. I sincerely doubt his motive and intention and his so-called travel agency 'Leisure destinations'. He might also be invloved in other non-ethical activites. I am planning to file a compaint against him. Do not ever fall prey to this pathetic fellow.

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