Girias, Chennai, Anna Nagar East — Delay in delivery, poor Service
1) No proper selling talents - Sales man was explaining the refrigerator capacity is 185L where the actual capacity was 195L. We came to know about it, after seeing the user manual.
2) Advertisement :- Installation free for all models of A/Cs. After buying company asked us to pay 1000 seprate to the person who is coming for installation. (The person will be coming from Samsung company). So is it free guys?
3) No proper delivery formalities:- When we were not availabe at home (around 8PM), our A/C was about to deliver. Are they expecting us to stay at home for 24 X 7 ? A practice is there to call up the customer before the delivery.
4) 6 calls for a delivery :- I kept dialing GIRIAS for 6 - 7 times to get my a/c delivered at my door step. I am still waiting...
5) Number busy after 7 PM :- After my 6 decent calls, I decided to shout at them and tried dialing again. Number is busy for long hours.. All the extension numbers ???
So guys, this is my first and last purchase from GIRIAS... I am just frustrated. Be careful and make sure while u purchase from this company.
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