[Resolved] Gizmo E Bazaar Pvt Ltd (www.Bazaar24X7.com) — Online Order not delivered, no tracking number issued... | |
Online Retailer. Website:http://www.bazaar24x7.com/ Company: Gizmo E Bazaar Pvt Ltd Order Details Order Number:BAZAAR24X7/PROD/[protected] Destination: Ireland Current Status: Order not delivered. No tracking number issued. 1. I had placed an order for a gift on 19th March to reach Ireland 26th March and it took then 6-7 days to process it, leave alone shiiping it. 2. The order was supposed to be sent via FedEx but was instead told that it was sent by TNT. 3. They dont provide any updates on whether the order was shipped or what is its status. 4. If you email them they wont respond. Worst of all even if you do get a reply, its a one liner crap with hard to comprehend English. 5. And if you well decide lets try the Live Help Message, you would be in for a rude shock. They havent heard the word "Please". Their attitude is customer is foolish. They will talk to you in abbreviations "you" = "u" etc... Moreover they dont have a way to figure out what you have ordered using the invoice or order number. 6. After 10-15 emails and after talking to their customer representative, on 23rd they said the order is shipped and I will be provided with the tracking number the next day. Well that day didnt come. After another 20-30 emails I got a reply from them on 25th that they have sent it by TNT instead of FedEx as mentioned on their website and on the invoice and the tracking number will come the following day. The next day - no reply. 7. on 26th March, I again went to Live Help Message. Again they couldnt pull the order by order number. So as usual, they told me I will get an update before evening. 8. Now they are not even replying to emails as of 30th March 2011. 9. On 31st March 2011, I called them thrice and I was told the tracking number has been emailed to me. But still I've not received any emails from them. It was the worst online buying experience I ever had. Its really frustrating dealing with these guys they are incompetent, unprofessional and shameless. They have the worst customer service ever. Their customer service agents first of all dont reply to emails and even if they do their language is incomprehensible. All in all this my last buy and I would not recommend this site to anybody. Can you please tell me what should I do from here? Thank you. Regards, Gunjan Gangwal P.S.: Their Addresses India Gizmo E Bazaar Pvt Ltd 9/49 b Kirti Nagar Industrial Area New Delhi 110015 India Hong Kong Bazaar24x7 Hong Kong Limited FLAT A, 14F 166 Hennessy Road Wanchai Hong Kong Customers Care Nos Worldwide: US: +[protected] UK: +[protected] India: +[protected] Email: [protected]@bazaar24x7.com Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 31 Comments | |
Comments
Dear Customer
Bazaar24x7 has already refunded your money
Please check your emails it was promptly answered, Some Male started calling from your side and abusing on phone which is very not good! The shipment was shipped
But we had to issue refund because your person who call from the registered mobile no started mis behave and abusing on phone
You can call this no [protected] anytime but dont abuse please on phone
support team
http://www.bazaar24x7.com
Bazaar24x7 has already refunded your money
Please check your emails it was promptly answered, Some Male started calling from your side and abusing on phone which is very not good! The shipment was shipped
But we had to issue refund because your person who call from the registered mobile no started mis behave and abusing on phone
You can call this no [protected] anytime but dont abuse please on phone
support team
http://www.bazaar24x7.com
Ridiculous reply…get tuitions.
That might improve your English and get a class in etiquettes while you are at it.
They have the worst customer service. The so-called customer service agent is the owner Mr. Sidharth Elwadhi. You hang up the phone on your customers and don’t even bother to reply to emails.
And if the owner is like this you can imagine how the company would be.
Read the responses from your other customers that might open your eyes.
Misbehaved…you must be kidding…you guys hang up on the the customers.
This was a gift for a 7 year old kid, which you couldn’t fulfill and moreover lied about shipping it.
You guys pray on innocent customers and just take their money and don’t send anything out…
Don’t even bother explaining yourself…you guys are basically cheats.
You are talking about refund it took you 7 days to even issue a refund…
I have recorded every conversation…do you need the transcript posted???
That might improve your English and get a class in etiquettes while you are at it.
They have the worst customer service. The so-called customer service agent is the owner Mr. Sidharth Elwadhi. You hang up the phone on your customers and don’t even bother to reply to emails.
And if the owner is like this you can imagine how the company would be.
Read the responses from your other customers that might open your eyes.
Misbehaved…you must be kidding…you guys hang up on the the customers.
This was a gift for a 7 year old kid, which you couldn’t fulfill and moreover lied about shipping it.
You guys pray on innocent customers and just take their money and don’t send anything out…
Don’t even bother explaining yourself…you guys are basically cheats.
You are talking about refund it took you 7 days to even issue a refund…
I have recorded every conversation…do you need the transcript posted???
Sir we have checked and also have copies of email send to you
1.You have made very abusive remarks to our customer care people
2. For international shipments we take about 5 days to deliver, you were impatient and very non professional on phone
the refund email has already send to you on we have emails from calling our team bad words thief, and also other abuses on phone
1.You have made very abusive remarks to our customer care people
2. For international shipments we take about 5 days to deliver, you were impatient and very non professional on phone
the refund email has already send to you on we have emails from calling our team bad words thief, and also other abuses on phone
Our owner does not answer the phone
1. You have called and abused mr rakesh and ms rajni from our customer care you talked to and you have used abused
very badly
Please dont send wrong messages to customer for something which is not right, yes delay happened we do agree but also keep in mind this was a international shipment to ireland it was taking more then usual time to ship
because you started to abuse and threaten we had no other option but to refund
1. You have called and abused mr rakesh and ms rajni from our customer care you talked to and you have used abused
very badly
Please dont send wrong messages to customer for something which is not right, yes delay happened we do agree but also keep in mind this was a international shipment to ireland it was taking more then usual time to ship
because you started to abuse and threaten we had no other option but to refund
Update: I was told the refund request has been processed on 7th April 2011 and I should receive it in 3-4 days.
I have still not received it. Moreover I emailed them on 12th April and they didnt bother to reply.
I have still not received it. Moreover I emailed them on 12th April and they didnt bother to reply.
I've called them twice. No refund has been received...
the same shall be done in next billing cycle if it is a credit card if bank account re deposit then takes about 7 -9 business days
I am sure, Gizmo Ebazaar Pvt. Ltd (http://www.bazaar24x7.com) is running a scam business.
I ordered blackberry storm on 23rd march, 2011 and since then, i tried calling them 100+ times. Most of the time they don't even pick the calls and when they do, they disconnect the call without even listening to what i am talking about. Every time i receive the same reply, and get a dtdc docket no. which doesn't even exist.
This is the email which i have received 3 times:
(Dear Customer
Thanks for placing an order with www.bazar24x7.com. Your order has been shipped with DTDC and docket no or shipment no is V04882986.)
Here are my order details:
GIZMO/PROD/[protected]
If you still don't respond to my queries, My next step will be to raise an FIR and send a legal notice from my lawyer.
I ordered blackberry storm on 23rd march, 2011 and since then, i tried calling them 100+ times. Most of the time they don't even pick the calls and when they do, they disconnect the call without even listening to what i am talking about. Every time i receive the same reply, and get a dtdc docket no. which doesn't even exist.
This is the email which i have received 3 times:
(Dear Customer
Thanks for placing an order with www.bazar24x7.com. Your order has been shipped with DTDC and docket no or shipment no is V04882986.)
Here are my order details:
GIZMO/PROD/[protected]
If you still don't respond to my queries, My next step will be to raise an FIR and send a legal notice from my lawyer.
so you have go refund please check and reply!
i am with you ( turbop ) .the person name Mr. Sidharth Elwadhi.he is too busy that he never bother about customer complaint.i am also facing the same issue even the product is faulty one.they are not gonna refund or replace ur product.request you all to please send e-mail at [protected]@moneycontrol.com with details of complaint & your telephone no. they will contact u.i will do the same and will paste this reply everywhere possible.
respected sir your company is scam your sel[censored]r proving it as i have made in order on 30 november i call @ ur given no but ur no is switch off i could u switch of the offical no given in website that to on working days i had made an call on Friday, Saturday n today also but ur (91 [protected]) is switch of and @ this no[protected] no one will receive the call
If you have any questions please call us at[protected], + 91 [protected], or email us at [protected]@gmail.com,
we will be more then happy to assist you
We thank you for the business.
Support Team
www.bazaar24x7.com
Gizmo E Bazaar Pvt Ltd
If you have any questions please call us at[protected], + 91 [protected], or email us at [protected]@gmail.com,
we will be more then happy to assist you
We thank you for the business.
Support Team
www.bazaar24x7.com
Gizmo E Bazaar Pvt Ltd
Unfortunately even i have got fooled by this Gizmo E Bazaar scam.
I had ordered an Apple Iphone 3Gs 16 GB (product code 40843) which they sent afetr 2 weeks. they even lied to me saying that my shipment has been dispatched. When i checked with DTDC they said the shipment wasnt booked.finally it arrived to me 2 weeks later.
But, when i checked with Apple Customer Care, they told me, the phone is a used secondhand phone, 2 yrs old, the original handset was of white colour, however the one that i received was black. The charger was duplicate. The sim tray number and the Phone EMPI number did not match.Even the internal tampering was done with the phone. the battery kept discharging and with the duplicate charger there was no way to charge the phone also. Finally i have retured back the phone to them by paying heavy courier chagres and they have received it as well.However they are denying it now.
All the while on my requests to refund, they had been responding, "once receive we shall inform to you"
Today i have sent them 5 emails, 10 calls but no response from them. The phone number[protected] given by them is switched off and other phone number[protected] comes busy all the time and then it gets disconnected automatically.
Even i'm planning to send them a legal notice now.
I had ordered an Apple Iphone 3Gs 16 GB (product code 40843) which they sent afetr 2 weeks. they even lied to me saying that my shipment has been dispatched. When i checked with DTDC they said the shipment wasnt booked.finally it arrived to me 2 weeks later.
But, when i checked with Apple Customer Care, they told me, the phone is a used secondhand phone, 2 yrs old, the original handset was of white colour, however the one that i received was black. The charger was duplicate. The sim tray number and the Phone EMPI number did not match.Even the internal tampering was done with the phone. the battery kept discharging and with the duplicate charger there was no way to charge the phone also. Finally i have retured back the phone to them by paying heavy courier chagres and they have received it as well.However they are denying it now.
All the while on my requests to refund, they had been responding, "once receive we shall inform to you"
Today i have sent them 5 emails, 10 calls but no response from them. The phone number[protected] given by them is switched off and other phone number[protected] comes busy all the time and then it gets disconnected automatically.
Even i'm planning to send them a legal notice now.
Your entire amount has been refunded as per the instruction, we apologize for the inconvenience caused to you
the phone was not used and it was a new phone
we have replied all your queries in a timely manner
support team
gizmo e bazaar
the phone was not used and it was a new phone
we have replied all your queries in a timely manner
support team
gizmo e bazaar
Hey i am with you Turob, sonali, sunil
These Bazar24x7 f... face fellows are making scam businness.
I havent got my money nor i got my shipment tracking number.
Guys please help me how to over come them.
The best thing about the Gizmobazar is that they are very good liars and scam business makers.
guys we can make this as an event and in the next month i am going back to my home town MUMBAI. i got my friend as reporter in NDTV news. we can make it as a scandle..
These Bazar24x7 f... face fellows are making scam businness.
I havent got my money nor i got my shipment tracking number.
Guys please help me how to over come them.
The best thing about the Gizmobazar is that they are very good liars and scam business makers.
guys we can make this as an event and in the next month i am going back to my home town MUMBAI. i got my friend as reporter in NDTV news. we can make it as a scandle..
Hi
I purchased Iphone 4s case online on June 3rd and made the payment via internet banking with Order # 69878. I have been given a DTDC tracking which does not exist at all. I tried calling the phone # given in the email I received several times, no answer from them. It looks like it is a scam company, I think we should complain to Delhi police and alert the other fellow citizens.
Chandra
[protected]
I purchased Iphone 4s case online on June 3rd and made the payment via internet banking with Order # 69878. I have been given a DTDC tracking which does not exist at all. I tried calling the phone # given in the email I received several times, no answer from them. It looks like it is a scam company, I think we should complain to Delhi police and alert the other fellow citizens.
Chandra
[protected]
I purchased Iphone 4s case on June 3rd 2013 vide order 69878 . this company gave me a DTDC tracking # which does not exist. I tried calliing the phone # provided in the email I received, no response and no one picking up the phone. I complained to Customer care, but there was no clear information on which date they are going to deliver my order. This is a scam. I think we should lodge a cheating complaint against the owners of this company with Delhi police and also in the consumer forum.
Chandra
Chandra
Hi this Harish!
I have ordered a Micromax Ninja Mobile,
3 weeks back and still not received the order.
Following are the details received, but on calling DTDC no such order was found:
www.Bazaar24x7.com seller has shipped order ( 69785 ) on[protected] by DTDC
Order Details
Order No.: 69785
Order Date :[protected]
Shipment Details
Currier Company. : DTDC
Currier No. : Z92102779
RESPOND OR I AM GOING THE LEGAL ROUTE AGAINST THE WEBSITE
I have ordered a Micromax Ninja Mobile,
3 weeks back and still not received the order.
Following are the details received, but on calling DTDC no such order was found:
www.Bazaar24x7.com seller has shipped order ( 69785 ) on[protected] by DTDC
Order Details
Order No.: 69785
Order Date :[protected]
Shipment Details
Currier Company. : DTDC
Currier No. : Z92102779
RESPOND OR I AM GOING THE LEGAL ROUTE AGAINST THE WEBSITE
i am also facing problem with this www.bazaar24x7.com.. i am waiting for my order since 10 days. and tried to call to CSR many time. but didn't get any response... According to Them order was shipped via DTDC. but DTDC have no record for provided Currier No.
i have also requested for refund on email. but no response
Order Details
Order No.: 70194
Order Date :[protected]
Shipment Details
Currier Company. : DTDC
Currier No. : Z92103659
Company Url : www.dtdc.com
Vipul
[protected]
i have also requested for refund on email. but no response
Order Details
Order No.: 70194
Order Date :[protected]
Shipment Details
Currier Company. : DTDC
Currier No. : Z92103659
Company Url : www.dtdc.com
Vipul
[protected]
We have ordered Redmi Airdots, but the product is fake, and it is not working. The contact number in your website is not picking the call, Your support team is not responding the mails. Your calling team not responding.
Please do the Refund. The order number is #GMB-7529
Jayahar Alexander R