Global Test Market — Non receipt of cheque

A

andymoni

from Malappuram, Kerala

Address:

Palakkad, Kerala

My Account Number is 18539992

I demanded a cheque for 1000 points redemption on[protected] at 05:08:47.

The cheque arrived and its details are as follows:
Citibank cheque no. 791751
date: 18/8/2011

I submitted the cheque with my banker, but the banker did not clear it saying "the authorised signature is not matching".

I contacted global test market customer service and they replied that they will send a new cheque.

Then the story begins.

After a month I contacted them again, they said that the cheque was despathed and it was an undeliverable address. Therefore I was asked to provide a new address.

I did. But after another month, again same story.

Till now I complained several times and the same story continues. They want new address.

My question is:
If my address is undeliverable, how the first cheque reached me?

The second address I gave was in the middle of a city. As far as I know every courier company has a branch in that city. That address cannot be said undeliverable.

If Global Test Market, doesn't want to redeem my amount, I am more than happy to close that account, because I don't want to work with cheats.

Anand

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S

spbj9913

from Mumbai, Maharashtra

My account No. is 19456783. On 14th April, 2013, I had submitted redemption request against my earned 1000 market points which was duly acknowledged by e-mail to me from Global Test Market.Since then till today, the 8th September, 2013, it has been more than 120 days but I have not received my check of $ 50 (fifty dollars) or equivalent amount in Indian currency. In this context I have sent more than 30 e-mail letters/reminders to Global Text Market for resolving the issue immediately and sending my overdue check on priority. During the above period as responses to my e-mail letters/reminders, Global Test Market has been sending automated e-mails giving assurances that their customer service representative will be resolving the issue and sending the check. But till today neither any action has been taken nor dispatch of check or receipt of check at my end.
I request Global Test Market through my above message to take up priority action to resolve the issue and send my overdue check. Such good gesture and action would surely restore my confidence and trust in Global Test Market for mutual win-win forever.Regards.
SURESH PRAKASH BHARDWAJ

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