Comments
I am going through a terrible experience with this GMS jokers.
I have given a parcel weighing 250gm of cloths from Bangalore to Thane ( on the outskirts of Mumbai) on 24th Dec '2010 and it is not delivered even now on 4th Jan'2011.
I have been made to run from pillar to post by there customer care guys, even contacted the Mumbai branch manager Mr. Mishra who is even bigger joker. He told me he is aware fo my complaints & follow up and then took all the detail from me again as a nice guy and promised me he shall invistage and call back in 2 hrs which never happened. When I tried to reach him after 4hrs or so he is avoiding my calls, when I called from different number he picked up the call and said I am in meeting will call in 30 mints. I know for sure this guy is lying.
One call center girl told me the parcel is deliverd and she shall give me the POD, when I followed for same she is not comming on the call and the other girls says we are tracking the same and get back to you!!
These guys are worst than the Mumncipality guys, who have zero service attitude and irresponsible to the core.
PLEASE DO NOT USE THEM EVER
Satish
I have given a parcel weighing 250gm of cloths from Bangalore to Thane ( on the outskirts of Mumbai) on 24th Dec '2010 and it is not delivered even now on 4th Jan'2011.
I have been made to run from pillar to post by there customer care guys, even contacted the Mumbai branch manager Mr. Mishra who is even bigger joker. He told me he is aware fo my complaints & follow up and then took all the detail from me again as a nice guy and promised me he shall invistage and call back in 2 hrs which never happened. When I tried to reach him after 4hrs or so he is avoiding my calls, when I called from different number he picked up the call and said I am in meeting will call in 30 mints. I know for sure this guy is lying.
One call center girl told me the parcel is deliverd and she shall give me the POD, when I followed for same she is not comming on the call and the other girls says we are tracking the same and get back to you!!
These guys are worst than the Mumncipality guys, who have zero service attitude and irresponsible to the core.
PLEASE DO NOT USE THEM EVER
Satish
Please let me know GMS Patna bracnch office address with contact no & email id
P.K.DAS
P.K.DAS
One of the worst hit by GMS courier is our office located @chamrajpet near GMS courier office. Our clients from Davanagere always used to send cheques thorough GMS courier and this very bad service provider always takes minimum three days and see the new avathar below is DOOR LOCK in spite of everybody sitting inside the office. The courier boy not having energy to push the door or simply writing "DOOR LOCK" without sending the courier as such ast Action Date / Time: Wednesday, March 23, 2011 @ 18:00 Hrs everybody sitting inside the office itself.
Consignment Tracking using Consignment Number - Result
Consignment Number: [protected]
Booking Date / Time: Monday, March 21, 2011 @ 21:40 Hrs
Origin: DAVANGERE Destination: BANGALORE
Status: Not Delivered Shipment Type: DX
Last Action Date / Time: Wednesday, March 23, 2011 @ 18:00 Hrs
Non-Delivery Reason: DOOR LOCK
Additional Details:
Location Date Time Reference Consignment Status
DAVANAGERE 21/3/2011 22:06 Hrs 40800222 Consignment Forwarded To BANGALORE RO
BANGALORE RO 22/3/2011 09:11 Hrs 40800175 Consignment Arrived From DAVANAGERE
BANGALORE RO 22/3/2011 10:57 Hrs 45848 Forwarded to Final Destination - CHAMARAJPET
BANGALORE RO 23/3/2011 18:00 Hrs 45848 Not Delivered
Tracking Report generated on Thu Mar 24 2011 10:32:53 GMT+0530 (India Standard Time) local time.
Consignment Tracking using Consignment Number - Result
Consignment Number: [protected]
Booking Date / Time: Monday, March 21, 2011 @ 21:40 Hrs
Origin: DAVANGERE Destination: BANGALORE
Status: Not Delivered Shipment Type: DX
Last Action Date / Time: Wednesday, March 23, 2011 @ 18:00 Hrs
Non-Delivery Reason: DOOR LOCK
Additional Details:
Location Date Time Reference Consignment Status
DAVANAGERE 21/3/2011 22:06 Hrs 40800222 Consignment Forwarded To BANGALORE RO
BANGALORE RO 22/3/2011 09:11 Hrs 40800175 Consignment Arrived From DAVANAGERE
BANGALORE RO 22/3/2011 10:57 Hrs 45848 Forwarded to Final Destination - CHAMARAJPET
BANGALORE RO 23/3/2011 18:00 Hrs 45848 Not Delivered
Tracking Report generated on Thu Mar 24 2011 10:32:53 GMT+0530 (India Standard Time) local time.
Hi sir,
My parcel #[protected] is showing as out for delivery on 12th july but it is not yet delivered. Moreover there is no phone number by which we can contact the courier service. Could you please look into it and help
My parcel #[protected] is showing as out for delivery on 12th july but it is not yet delivered. Moreover there is no phone number by which we can contact the courier service. Could you please look into it and help
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
13%
Complaints
161
Pending
0
Resolved
21
+91 80 2694 1251
No 189/1, 6th Cross, 3rd Main Road, Chamarajpet, Bengaluru, Karnataka, India - 560018
===I NEVER FACED THIS TYPE OF VERY VERY BAD COURIER SERVICE IN MY LIFE ====
===EVEN, REALLY WONDERING HOW DARE THEY PUBLISHED THEIR VISION AND MISSION SUCH LIKE THIS==
Vision:
•To be the best amongst the express industry in India and globally.
•To be acknowledged with the client and industry community as a ethical professional and socially responsible corporate.
•To establish life long associations and develop conscious value adding individuals to the enterprise and society at large.
Mission:
•A client today. A Friend tomorrow. Friends are for life.
•To experience enhanced client satisfaction both at origin and destination.
•Customizing solutions across industry segments and establishing leadership in the most competing segments.