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[Resolved]  GMS Worldwide Express — NOT MAKING DELIVERY IN TIME

GMS claims to be a world-wide courier company but I relly would like to warn all reading this against trusting this company with anything. Not only have they lost a number of consignments causing embarassment and loss of face to my company but also their staff is used to glibly lying. Particularly skilled in this art is their Delhi Zonal Office where a lady who gives her name as Kiran handles complaints. This lady will give you assurances of calling you back with details of your lost consignment and coolly forget about it. Call her up a few times to remind her and she stops attending your calls.

A pathetic cheat of a courier service!! DON'T TRUST THEM!!
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet

Comments

kindly forward the phone no and delivery address of the tirupathi branch and kindly give us the details of the below mentioned docket no.

docket no:[protected]
despatch from bangalore to tirupati.
matter most urgent.
I have despatched a packet to Bangalore on Friday from Delhi. The consignment has not yet received by the address. The consignment No. is[protected]. I want to know the fate of the consignment and on which date it will reach the addressee.
Dear Gms couriers,

This is the docket NO:[protected].we courier from banglore to Hyderabad...plz give the deatiles...
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    GMS Worldwide Express
    Customer Care Service
    Customer satisfaction rating
    23%
    Complaints
    77
    Pending
    0
    Resolved
    18
    GMS Worldwide Express Phone
    +91 80 2694 1251
    GMS Worldwide Express Address
    No 189/1, 6th Cross, 3rd Main Road, Chamarajpet, Bengaluru, Karnataka, India - 560018
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