[Resolved]  GMS Worldwide Express — Poor Service

This courier company takes the cake when it comes to making a fool of anyone who is gullible enough to give them business. They delay consignments for weeks at times and neither the booking office nor their zonal office nor corporate office will give you any support if you should be fool-hardy enough to try tro trace what has either been lost or stolen for good or will reach the destination in its own meandering time. When you call them the consignment note number is not enough. They want the full deatination address. Sounds like they put the address on the package only when the customer calls up to enquire. I have had bad experiences with this company. Stopped giving them any work since they lost a package once and refused to even apologise for it. Their Delhi zonal office needs to be spoken to if you want to learn how to dodge customer complaints.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I would like to point out that the above comments have NO relation to my company GMS COURIERS (SCOTLAND) LTD, we are an independent courier company for sameday/nextday dedicated service and we are based in FIFE, Scotland (United Kingdom). We have NO satellite depots anywhere in the world please do not confuse us with this company - we are in no way connected.

Gordon Smith
Managing Director
GMS Couriers (Scotland) Ltd
Cost Effective Courier Solutions
www.gmscouriers.com
Tel: +[protected]
Fax: +[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GMS Worldwide Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    161
    Pending
    0
    Resolved
    21
    GMS Worldwide Express Phone
    +91 80 2694 1251
    GMS Worldwide Express Address
    No 189/1, 6th Cross, 3rd Main Road, Chamarajpet, Bengaluru, Karnataka, India - 560018
    View all GMS Worldwide Express contact information