[Resolved]  Go Air — refund

I has booked ticket on GO Airlines Flight No:G8 311 for travelling date of 11th Desember 2009 from Delhi to Ahmedabad. The flight was cancelled due to some reasons. I has traveled by different airlines on that day. Till now I haven't recieved my ticket money. I contacted customer service of Travel Agent. They said money refunded within 15days. still now I haven't receive.

I need grateful on this issue within 2 days else I am going to lodge a complaint against Go airlines and Make My Trip Travel Agent .
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Aug 13, 2020
Complaint marked as Resolved 
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Cc:

Hi,
There is a complaint which is not yet resolved from Go Air side.
I had booked a ticket on 21st Jan of Go Air from Delhi to Ahmedabad for 31st Jan for early morning in a general process. Now on 30th Jan around 7.30 pm I got the message from Go Air side that my Flight ticket of 31st January has been cancelled due to some xyz reasons.
Simultaneously I had called to the Customer Care department on 30th Jan where in executive (with whom I spoke) said that my amount of flight will be returned to me with in a 1 week.
After getting the confirmation of return I had booked a ticket for 31st Jan from Go Indigo from Delhi to Ahmedabad for 31st jan. Now the problem which I got that on 30th Jan at 9.30 pm I got the message from Go Air that the flight of Go Air for 31st jan has been rescheduled and now flight would be take off.
Now its been more than 10 days and I haven't received the refund from Go Air side. I was supposed to received the amount by 7th Feb however the refund has not been initiated from Go Air.
Its been very disappointing that being as a Brand in market still Go Air has not transferred the amount. I can't chase for a small amount on a daily basis.
You guys need to understand that Customer satisfaction concept is very important. Now kindly do the needful and return the amount as soon as possible.
Regards
[protected]
Sir,


I have
purchased air ticket from GO AIR BY SBI debit Card on 22/5/2014 but some
unavoidable circumsantance I have cancelled the same air ticket in evening I
have sent mail to [protected]@goair.in forth
before this complaint for refund regarding
Cancelled air ticket on dated 22/5/2014 for New Delhi to Srinagar for
9/06/14 and back Srinagar to Delhi for 15/6/14 with booking reference No.
OT5896 and Cancelled by voucher
no.7GPWPL BUT YOUR COMPANY has not
deposited the amount of Rs.15000/- in my
account. so, I request you to do needful for refund to deposit
in my account.


Regards


T J MUNIA


Mobile No.[protected]


Resident address


C-203, Vitthal A square flat,


Motera Stadium Road, Motera,


Ahmedabad-380005


E-mail address. [protected]@yahoo.com
My ticket is on 2/9/14 from GOA to SRINAGAR.
I have made a ticket cancellation on 11/8/14.they said that I will get the refund within 7days but until now I didn't get the refund yet.they said that refund have been process but I didn't get it yet.
PNR no JCWOU3
My flight was cancelled on 29-8-14
ref no M9BZYG
I did not get my reimbursement yet
Please help
24 Dec 14 DEL PAT FLIGHT WAS DELAYED & AIRPORT STAFF PUT FULL REFUND STAMPED ON BOARDING CARD.WE SUBMITTED BORADING CARD AT REFUNDS DPET 10 TIME S & HAVE CALLED 50 TIME.STILL DONT GET REFUND.NAVEEN
[protected]
i have booked a ticket bearing PNR: BCN7FB for 17th of October 2015 Mumbai to Delhi on 21st march 2015 and got it cancelled on the same date. i have made the payment of Rs 3998/- on 21st march 2015 through my internet banking account.
As per the communication with your go air customer care and refund team i have been informed that they have credited the refund amount in my account on 23rd of march.
But there is no credit entry pertaining to the refund account in my account till date.
I have already contacted the customer care for more than 5-6 times, but they are always giving me the reply that they will be needing 24 more hours for getting the information. I have been contacting them since 5th of April. Please look into the matter and process my cancellation request and make my funds available to me.
Dear Sir/Madam,

Please Refund my goair ticket Payment. Dated 11/12/[protected] Rs Delhi to Puna Ticket. ATM card swipe to did not payment in your net problem at the 6 PM
I am made cash payment so refund my money my Bank Account Ditales.

Please see the attachments.

Name : Vaibhav Yashwnt Chavan
Mobile No. [protected]
SBI Account NO. :- [protected]
SBI IFSC Code : SBIN000520
Branch : Koregaon, Dist- Satara.


Thank You,
Vaibhav Chavan

I has booked ticket on GO Airlines Flight No:G8 804 for travelling date of 117th feb 2018 from Ahmedabad TO .Bangalore The flight was 6 hours late due to some reasons. I has traveled by different airlines on that day. Till now I haven't recieved my ticket money. I contacted customer service of cleartrips They said money refunded within 15days.BUT still now I haven't receive.

I need grateful on this issue within 5 days else I am going to lodge a complaint against Go airlines and ClearTrip Travel Agent .

My booking reference is G8/V9N4QT, flight no. G8144, travellimg from patna to delhi on 13 march 2018 by ur term and condition it will arriving time is 1hours before the flight time but by some means I am kumud Sinha rechied here 30monute
before and boading will not done by ur staff and the behaviour was noncooperative if they want they will boading me on that flight their is enough time but they don’t the biggest airline in india and my experienced was so worst towards indigo as per as ur
rule take action on your staff and costaff with ur bond and mainly ur ladies staff shalla bhano on patna airport
kumud0001's reply, Mar 13, 2018
its goair not indigo

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