[Resolved]  Godrej — fraud

Address:Jaipur, Rajasthan

i have exchanged my refrigerator with godrej company and salesman told me that the refrigerator i have chosen in exchanging scheme costs 15700 rupees than i have asked him that whether this is mrp or market price , than he replied that this is the best market price so i got agree .
At the time of delivery i came to know that the mrp of the product is 14300 only and the salesman has cost me 15700 for that product.
the 14300 is not the best price this is the mrp of the product.
so i want a compensation from the company.
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Aug 13, 2020
Complaint marked as Resolved 
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godrej and other companies — fraud

we will get the call letter from the companies like the godrej and the other companies .The call letter will be in the realistic way they will ask us to pay the money of 8450 rs they will ask us to deposit the amount in mercantile bank with the account no:[protected] under the name of jaswinder singh .they will give the necessary phone no's .But it is completely fraud don't believe this.
i[censored] have any doubts contact the regarding company.............dont become the fool by depositing the money..............................................
i got a mail from godrej stating that you have shortlisted for interview and before coming to interview you have to pay 8450 RS take a strict action against him and help them those are not aware of this
A complaint was booked on 18th July, 2012 with the customer care toll free number [protected] but no visit was made till 23rd July, 2012. i again made a call at the customer care number. They provided me with the detail that your complaint has been given to M S Servive Point, Ludhiana. After checking the number of M S Service Point on internet i got a landline number[protected]. After calling on that number a visit was made next day and i was told that the compressor of my ac is not working and has to be replaced and took a copy of bill and Rs. 375/- as visiting charges and assured me of giving me a call next day. The were showing themselves to be representatives of Godrej. Next day i got a call and the person on other side told me that sir you have booked a complaint and our representative will visit you shortly. I was shocked. I told him a visit has already been made. I told them whole story and they replied that they are the old partners of the firm who are working on our name.

Finally, all this means somebody else is working on behalf of the company and in the name of M S service Point and cheating Customers.

All i request to the company to keep a check on this and also the loss borne by me should be compensated by asking M S Service Point people to make a visit free of cost.

Ca Mohit Gupta
Ludhiana (Punjab)
Ca Mohit Gupta
[protected]
Dear camohitgupta1,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.

Sorry about the inconvenience.

If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Dear camohitgupta1,

Your complaint has been closed as on July

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Hi vipin52,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have regarding our product/service.

Kindly send in your contact details at [protected]@godrej.com so that we can resolve your issue at the earliest.

You can also call us on[protected] / 1800 – 225511 for further queries; you can also follow us on:-
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

Regards,
Godrej Appliance Team.
Dear vipin52,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.

Regards,
Godrej Appliances Team

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