[Resolved]  Godrej ( Fridge ) — Defect in the device.

Address: Chennai, Tamil Nadu

Dear Sir/Madam,
I hearby introduce myself as K.A.Sumathi residing at Salai Street, Mylapore Chennai 600004. In this era, the most useful invention I find is fridge and hence I take atmost care in choosing the brand. As Godreg is the pioneer of this particular device, So far I have gone to your product thrice since 1992. My parents also use the same brand and very recently they have gone for your product.On my advice. I have purchased my fridge in 2006, and within 2 years I faced problems and gone for gas filling spending around 2500 .After this thrice I had to call the technecian for non-working of the product. Very recently i have spent Rs 1350 for indicator and Rs 350 once again for the failure. Why all these problems over 6 years of time? If you dont have any intention of taking back your existing fridge, ( which I have already placed complaints with the customer care), and replace this with the new one, I want to go for some other brand. As I dont want to spoil the good name of godrej, which I am very fond of, I am resorting to any legal action. I hope that you will take an immediate remedial measure,
Thanking you,
K.A.Sumathi
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Aug 8, 2021
Complaint marked as Resolved 
 
2 Comments

Comments

Dear Sumathi Muralidhar,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected] / 1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Dear Sumathi Muralidhar,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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    Contact Information

    Godrej ( Fridge )
    Chennai
    Tamil Nadu
    India
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