[Resolved]  Godrej Pentacool Fridge GF 42 — Not cooling

Address: Tamil Nadu

To
The Service Manager,
Godrej applianzes.
Smartcare.
Ref. our complaint no.[protected] and the earlier complaint
Our Fridge is not working since 15 days and causes great inconvenience. After many complaints,
one technician came and changed the Timer and said it would work.
But it did not work well. Again we called him
and he said, it needs gas to be filled in and said
someone else would come. Inspite of our repeated calls
to your office and thte technicians, we are not getting
any results and the job is left unfinished.

The service is very poor. The technicians are
not well trained and unable to diagnose the
problem correctly. We suffer for the past
15 days without the fridge resulting food and
milk etc. getting spoiled.

Any solutions or should we throw the unit?

Ms. Prasannakrishnan.
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
5 Comments

Comments

GF 21R — fridge not working

The fridge delivered at genesis labs, vivdyavihar, is not working and not cooling. Kindly send some one to repair the fridge

godrej pentacool fridge — not cooling

Hi

i purchased a frdge 1 year back, now it was not getting cool.

Please contact me @ 91-[protected]
The Service is very poor and the complaint is genuine.
Dear Prasannakrishnan,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.

Sorry about the inconvenience.

If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.


Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Dear Prasannakrishnan,

Your complaint has been closed as on April 2012

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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    Godrej Pentacool Fridge GF 42
    Tamil Nadu
    India
    File a Complaint