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[Resolved]  Godrej Refrigerator — Poor after sales service

I have already lodged a complain through your forum on[protected] regardinng broken glass of the vegetable tray/crisper.Very promptly someone from Godrej visited with the promise to replace it in 2days however there have always been empty promises and no service by the company.The refrigertor was supplied almost a month back but it appears that Godrej is least bothered about rectifying /replacing the broken glass supplied by them.M.S.Sridhar
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

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Godrej Refrigerators — poor after sale service

our fridge is not been working since last 10-15 days & even after repeated reminders thers had been no response from service center to my complaint.everytime a new problem is being told to me .i am highly dissatisfied from the poor service provided.i had got no benefit of purchasing from a reputed company.
in such hot season, i have to work without a fridge, i want you to seriously look after my complaint as soon as possible
i m also facing the same problem. fridge not working and no one is coming to repair it. hw much follow up can we do? pls help us.

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    Godrej Appliances
    Customer Care Service
    Customer satisfaction rating
    56%
    Complaints
    1016
    Pending
    38
    Resolved
    538
    Godrej Appliances Phone
    +91 22 6796 5959
    +91 22 6796 1800
    +91 22 6796 1700
    Godrej Appliances Address
    Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
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