[Resolved] Godrej / Refrigerator — poor quality of door handle | |||
Respected Sir, I had purchased Godrej Eon Refrigerator (Double Door) from Capital Electronics, 48 Kishan Ganj market , Delhi 110007 on 2.5.10, wide Invocie no: 9610. Within one month the lower portions door handle was broken. On my complaint to the dealer a person came from companies service station, came and told us that as this is plastic part and not covered under the guarantee of product and we have to pay Rs.400/- for replacing the handle. And When I had asked if I will replace the handle what is the guarantee it will not get break again, is their any assurance of quality for particular period. The answer is NO, it has no guarantee. After few days i got a call from comapny office and they told me that they will solve my problem vry soon but now its five months and their is no hope that they will solve the problem. MY request to the concerned authorities that please look into this matter. Regards Rakesh Chawla Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Godrej Refrigerator — Door handle to be replaced
We complained several times over phone and complaint numbers are also given. It was not attended for past 3 months. We never expected such poor response from reputed company like Godrej. If this kind of service or response is given by Godrej, their market reputation is at stake.They gave us tele no of Mr Ravi kumar of Hyderabad. We contacted him but nothing is done till now. We gave our resi address where complaint has to be attended and also confirmed on payment of charges for rectification/replacement.
Your rep visited once and assured us they would be sending the door handle and cost was to be paid which was also confirmed by us.
Our contact no [protected]
Our contact tele no [protected]
door handle — new
dear siri have not any complaint from your company. but i want to purchase handle lock and other various items. kindly send me the showroom address detail in the area of Ghaziabad or New Delhi areas. so i can purchase the same item from them.
Godrej / Refrigerator — inner light switch problem
customer addressnallasivam s/o manickam
14/242 kattu valavu
venkipalayam po
thanneer panthal palayam
thiruchengode[ tk]
namakkal [dt]
tamilnadu
cell;[protected]
refregerator inner light switch problem