Godrej Refrigerator — No cooling and compressor problem | |||
Sir, I am Vinod Kumar Gupta from Delhi. I have purchased a Godrej EON Frost Free Refrigerator double door GFE 32DZ on 03/06/2010 from Nayyar Electronics, Pitampura Delhi. Only within a span of 24 hours the refrigerator has gone out of order and the Godrej technician told that there is some device is not working and change that device after 2 days refrigerator gone out again and Godrej Technician told that they replace refrigerator and after replacement now after 45 days problem is same and now Godrej Technician told that that new replace refrigerator has compressor problem and its has to be changed or replaced. It is very strange that such a big company is making so sub standard quality refrigerator that the unit becomes faulty within a few months and then they refuse to replace it. It is not sure that they will be giving a new compressor also. They may even give an used compressor as spare. This is sheer cheating and depriving the consumer of his rights.as the customer is suffering after spending Rs.20000/- for buying this sub standard quality product. Godrej people are equally reluctant in giving proper service. They are cheating and fooling people by selling sub standard products without proper quality check. The godrej Management should be answerable for this. I want to Refund my Money from the company..... Model: Godrej EON refrigerator Date of Buy: 03/06/2010 Place: Nayyar Electronics, Pitampura, Delhi Amount: 20,000/- Was this information helpful? | |||
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
This is Arindam Basak from Baranagar, Kolkata-36. I purchased a refrigerator of Godrej EON model at november, 2008. After having it, it became the great nightmare of my family. After 5-6 months, I complained for less cooling problem even having stabiliser installed by Godrej technician. The engineers changed the Bi-metal 2 times, Timer 1 time, Motor Fan 1 time...But the problem is still continuing. Yesterday, an engineer Pritam Ghosh ([protected]) came and changed the bi-metal again. After he had gone, Compressor stopped working and cooling stopped totally.
It is very strange that such a big company is making so sub standard quality refrigerator that the unit becomes faulty within a few months. This is sheer cheating and depriving the consumer of his rights as the customer is suffering after spending so much money for buying this sub standard quality product. Godrej people are equally reluctant in giving proper service. They are cheating and fooling people by selling sub standard products without proper quality check. The godrej Management should be answerable for this.
I want to Refund my Money from the company or i want to have a new refrigerator replacing this bull one...Please help your customer in this context or advice how to destroy this product of Godrej forever to protect people from such kind of harrashment.
Regards,
Arindam Basak
email id: [protected]@gmailo.com
[protected], [protected]