[Resolved]  Godrej Refrigerator — Faulty machine/faulty service

Address:

South West Delhi, Delhi

I purchased godrej refrigerator 27/06/2004, model RF02132/auto fresh. Our problems started almost within 01month...with complaint low cooling, with poor after sale service of the company,had to resort to complaints direto thier mumbai corporate office,finaly
with change of electric parts etc...it started work not trouble free.than they offered AMC from 25/4/2006 to 24/04/2010 after payment of Rs.1486/-,but that too no help,with constant follow up etc...trouble every alternate month.After expiry,they refused for renewal of AMC,on complaint to Mumbai HQ,they called to inform that no more AMC for this particular Model.I fail to understand,if they cannot repair fully,why company like GODREJ is making such faulty machines which they donot understand the technology?
After that still our problem goes on every 2/3 months..it remains out of order for 3/4 days averege,just waiting for thier man/machenic to come and repairs.pay money every time.I hereby request to warn public in General to avoid Godgrej refrigerator now,it is no more the old Godrej Fridge,which use to run in household for genrations.It appears that greed-technology has taken over GODREJ-FAMILY from the FAME & NAME technology. Still today i am in follow up of my complaint since Fri/sat last...I was told Today the TECHNICIAN is busy in OFFICE-Meeting.
SO THIS IS GODREJ WAY OF SERVICE.