[Resolved] Godrej / Viveks — Refrigerator Replacement | |||
Dear Sir/Madam, We've purchased a new refrigerator on 8th October 2011 in Viveks, Purasaiwalkkam. They delivered the product on 10th October and on 13th October a person visited our home for demo. He noticed that the product has been damaged and raised a complaint on the same day. I've contacted Viveks customer care as well as Godrej customer services. They gently replied "shortly i will receive a new fridge". Till date nothing has done, So i request your necessary action on this matter. Response from Viveks, Purasaiwalkkam branch is also too bad, when i reach that place and contacted few persons regarding the above issue. They were not even trying to solve their mistake. So please take some action on the respective branch/company and do the needful to me. Regards, MohanBabu Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mohan,
We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.
For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.
For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
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+91 44 4213 1616 [Customer Care]
150, (New 68), 2nd Floor, Luz Church Road, Mylapore, Chennai, Tamil Nadu, India - 600004
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We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.
We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:
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If any more Queries kindly contact us at [protected]@godrej.com or call us on[protected].
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Godrej Appliances Team
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