[Resolved] Godrej/Refrigerator — Not cooling even after frequent service | |||
We purchased a refrigerator ( godrej company ) and recently it was not cooling. After complaining the issue to the Godrej customer care, a service person from Godrej came and inspected the refrigerator and informed us that the condenser ( Motor) was not working and it has to be replaced with the new one and he took RS 4600 as the cost of this device and replaced the same ( with one year warrenty for this device ). After 3 months once again the refrigerator was not working and after complaint , the Godrej person informed us that Gas in the condenser was leaked and there was no gas now and it will be serviced tomorrow. Next day different person ( one who replaced the condenser ) came and informed that there is no gas leakage and it is fine ( three months back this work was done by him, so he may not admit it was his mistake ) , and the compressor ( one more device ) might be not working and it should be replaced with the cost of RS1100 for this device. Since I am not aware of number of devices in the refrigerator, I am just wondering how much money do i need to spend to replace these devices one by one. Does any one have the similar experience or any suggestions for me to proceed further? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||