Great Eastern — Hiding Information and Delivery Date miss

Susanta Ghosh

from Kolkata, West Bengal

Address:

Hooghly, West Bengal

Great Eastern Uttarpara did not inform us that they would not deliver the product on the delivery date. After the day we purchased, they called and informed that the product is out of stock and the delivery will be late. They could not give a date specifically.
After repeated calls they agreed to deliver on one date and again after a day long wait they told us that they will not deliver.
We are feeling like cheated and the behaviour we are getting from them is totally unprofessional.
We want to cancel the order immediately but not sure about the process.
One thing to mention, we are not the first one who have been cheated by them.

NEVER DEAL WITH GREAT EASTERN UTTARPARA.

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Comments

j.karmakar

from Ahmedabad, Gujarat

Thank you Mr. ghosh. I have also been harased similary like you.i paid full payment for aREFRIGERATOR (WHIRLPOOL FP 263D PROTTON DLX VINTAGE WINE) ON 22/10/2011.
But they ( GREAT EASTERN, UTTARPARA) have been mis-leading & misbehaving with me
for delivery. Please advise, what to do?
REGARDS.
TA; CASH MEMO NO; UP/CM/04375/11-12

J.KARMAKAR

Partha Saha

from Kolkata, West Bengal

Great Eastern — EXTRA CHARGES

To
The Manager
Great Eastern

Sir,
I have the honour to inform you that I Mr. Partha Saha sold a Samsung Refrigarator and a samsung LCD on 13.11.2011, from your ashoke nagar bazar branch, I made the payment through BAJAJ AUTO FINANCE LTD . I Took a loan of Rs.13600 and also paid a certain amount of processing charge, with a EMI of Rs.1850 for 8 months. But, Instead of Rs.1850 , a amount of Rs.2059 was dedected from my bank account. I went to bajaj finance office at Park Street ,Kolkata, and launch a complain there. They told me that its a mistake of GREAT EASTERN, and told me to collect a cheque that I paid exta all through this 8 months from Great Eastern, Ashokenagar.
I repeatedly visited Great Eastern in Ashoke nagar, and the manager & a staff called krishnendu told me to come tomorrow. The same words they told me every day.