| Address: | Hyderabad, Andhra Pradesh |
Green trends the name shows and attracts customers but the service they provide is pathetic and the staff working in the front reception and manager are of no use,waste,no proper customer service,no problem solving techqniues they are just rogues sitting and fooling customer and charging money they are just a piece of .
This incident which has taken place is at Marredpally(GREEN TRENDS) which is located in Secunderabad. I have taken there service and staff took me inside had my hair spa done and next was my facial here he told me is coming in 2 min it has been 25 min he never showed up and later he comes and tells sorry sir i was out of so and so stuff bought it from shop, fine agreed again after the facial pack is done again he left saying will be back in 5 min again 25min over i really busted out went out payed my bill and left in a rush.Later i realized they were supposed to give me a coupon when i called and told them the whole story and about the coupon the receptionist heard the whole conversation his name is Abhishek he told me will give me a call in 5 min no call 1 hour over when i was calling back he is not lifting the call that really pissed me off.
Next day i went to the office spoke to Abhishek the receptionist why you did not call me back is this the service what u guys provide and after the conversation he spoke to his manager who was coming inside the salon after the receptionist talking to him about the coupon he left immediately and the receptionist comes and tell me the offer is over we can give you only 5% discount the way he spoke was rude too no proper manners no proper manager all working in MARREDPALLY GREEN TRENDS. I never suggest anyone going there and using there services. Was this information helpful? | 
Hello, please who ever reads this message pass the information to ur chairperson Mr.CK RANGANATHAN...
The service given at green trends at chennai is getting very worse day by day. The service provided by few untrained staffs working ther s spoiling the whole brand name...
Request you to take action regarding the same.. this s janani ... residing at t nagar... who had an horrible experience at green trends...
Had an hair straightening the first time at green trends.. ashok nagar branch... the experience was bad.. and also it was not a complete straightening... then after 5 months has root touch up there only and also told the person whi did strghtng to make it complete straight which they missed out d previous time... they made it... but .. they told me to wash after 3 days only... told i would not be in a position to come after 3 days to salon dor first wash... but rhe person for that said the first wast has to be done only at salon hence he called me the second day itself for the wash... next two days my hair was completely dry and i directly went there for complaint... the lady whi was ther as head was very rude and arrogant was not at all giving a soace for me to speak and was questioning me like do you knw what is straightening??? Without knowing are yoy doing?? And etc qs in a very worst manner...ehich has to be taught by u ppl to us and cm cannot read and gothrough about straightening before coming...
And at last she found that the hair was burnt... and face to dace said nothing can be done and she said to cut my hair only which i was not willing to do...
Then i came out of the place...
By june1 my dad went there for hair cut ... they some how brainwashed my dads maind and sold a complete package of facial.. haircut.. colouring... for 19650...
After the first facial my dad had some allergy ... he ni more wanted to continue... and rhe ppl there should first test w3ith skin for facial ... without doing that the have daringly sold for 5 facials and so n so packages by cheating him said 20% off...
I gave a call today and said to reduce the offer price n give back the money since v r not willing to continue taking it...if they have sold this after 1 st facial i would have left this issue... but the sold before doind the facial and giving a test sold for 5 facials.. and got the complete amt...
Request u to revert back the amount to us... hope u undrstnd how frustratd i would b now...
The lady name who i mentioned above is padmavathy i hope... take action towads this and give back the funds...
Do reply for given query.. want amount back ... enough of cheating customers likr this .. otherwise will make this a big issue
From: Green Trends <[protected]@gmail.com>
Date: Mon, Jul 8, 2013 at 10:31 AM
To: [protected]@gmail.com
Cc: [protected]@cavinkare.com
Dear Ms. Janani Udayakumar,
Greetings from Green Trends!
We thank you for your valuable feedback. We extend our extreme apologies on such incorrigible experience you have had at Ashok Nagar Salon. The issue is taken seriously to respective Area Manager for scrutiny. Kindly provide your contact number to speak to you.
Our apologies once again and assure the above experience will not occur again.
Thanks & Regards,
GT Care
M - 91 [protected]
[protected]
THERE IS NO REPLY AFTER THIS ...