[Resolved]  Gsrtc — No seat available against reservation

Address:Gujarat

I have booked my Ticket thriogh e-booking for Ahmedabad from Zadeshwar X on 14th Aug 2011 for date 15th Aug 2011. details are as under:

PNR Number: G1664675 Journey Date: 15/08/2011
Journey From: ZADESHWAR X Journey To: AHMEDABAD
Trip Code: 0905AHWABDEXP51 Departure Time: 14:15 Hrs.
Class: EXPRESS Pickup Point: ZADESHWAR X
Platform No: 1
Service From: AHWA Service To: AHMEDABAD
No. of Seats: 1 (Adults=1 ; Children=0)

Seat No/s: 18

Passenger Information
Name Age Adult/Child Gender
Nisarg D Gandhi 20 Adult Male

ID Card Type : Driving Licence ID Card Number : GJ[protected]

Total Fare Details
Basic Fare : 99.00 Reservation Fee : 5.00
Accident Insurance Charges : 0.00 Toll Fee : 0.00
Service Charge : 3.00 Other Levies : 0.00
Concessions : 0.00 Discounts : 0.00
Total Fare : 110.00

Important
• The seat(s) booked under this e-ticket is/are not transferable.
• This e-ticket is valid only for the seat number and bus service specified herein.
• This e-ticket has to be carried by the passenger during the journey along with Original Photo ID Card of the passenger whose name appears above.
• Please keep the e-ticket safely till the end of the journey.
• Please show the e-ticket at the time of checking.
GSRTC reserves the rights to change/cancel the class of service.

Bus came late by 2 hours. Driver and conductor told that no booking is there even they are not allowing me in the bus as no space is available. Bus No is
GJ18Y-3281 AHWA-Ahmedabad.

you are requested to take action against above and inform me about is there any communication for any booking to Driver/conductor regarding reservation?
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Aug 13, 2020
Complaint marked as Resolved 
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