[Resolved]  Gujarat Telelink Private Limited — GTPL a Fraud company never refunding the payment

Dear Sir,

This company is a completly fraud company.

I took a connection from Gujarat Telelink Private limited, Where I was provided with the connection and then there was no help provided from the company then I had to cancell the connection, today there has been 3 months from the date of cancellation today also the company is not refunding the payment.

Regards
Thakkar & Sons
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Aug 14, 2020
Complaint marked as Resolved 
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i am agree with you

thanks for complan
I completely disagreee wid u both. the company is far better den all da dth providers. May b u don no the way of cancelling ur connection or don no da rule of cancelling ... U shud better go 2 ur cable operators office or 2 da headquarter of GTPL at shahibaug.
i also disagree cz i and some of my frnds have this connection frm 3 years and they r providing a gud net connection
but not a fraud at all
MAY BE THE GTPL DOING GOOD BUT THEY DEPENDENT ON THE LOCAL SERVICE PROVIDER ... EVEN IN MY AREA I FIND GTPL BETTER THEN ANY DTH ... BUT THE PROBLEM IS WITH GTPL THEY DONT HAVE 24 HOURS HELP LINE NO. & THE PEOPLE WORK AT LOCAL LEVEL STILL WORKING AS OLD WAY ... LIKE THEY ONLY SERVICE PROVIDERS NOW...
ITS URGE TO HEADQUARTER OF GTPL THAT START 24 HOURS SERVICE CENTER ...
& MAKE THE WEBSITE WITH ALL NECESSARY INFORMATION ON IT ... WITH ALL DETAIL .. PROGRAMS & CHEN ELS & ON SET TOP BOX PLEASE PROVIDE MORE INFORMATION ... OF PARTICULAR PROGRAMS
& GET PROPER LIST & PROGRAM FROM CHANNELS AS MANY A TIME IT IS NOT PROPER

HOPE TO GET RESPONSE ON IT
& PLEASE TRAIN YOUR LOCAL ... STAFF TO PROVIDE BETTER SERVICES
This network is fully fraud, staff members behave in very badly manner on phn...
Xcuse me. May be you people dont know the way of complaining. And i[censored] are not satisfied. Just go to the office directly which is at Shahibaug. I am sure your complaints will be heard. Still noden go der and ask u wana meet MD.
I am totally satisfied with GTPL boradband. I am using it since last 1 year. And one thing to remember that "No one is perfect" :-). just thing is that it is better than others, cheap and reliable and its for only ahmedabad local area, so they can better concentrates.

One more great news from GTPL is.. Now it has toll free number:
[protected]
I'm having GTPL Connection since last 2 years and i never had any issues with the channels or anything. But i would like to slightly change here, and I'm very much agree with "Sharad Acharya" cause that was happened to me too when i had issues with the channels, i called up the local Service Provider and every time i call them, in return i get the same reply that "We'll send our technician tomorrow and he will try resolving your probelm". so i called the HQ of GTPL and they said we will sort this out within 24 hours and whatever they said they have proven. AS in they sorted out my channel issue.

ONE MORE THING I WOULD LIKE TO SAY HERE THAT PLEASE PLEASE PAY THE OUTSTANDING AMOUNT FOR ESPN AND STAR SPORTS SO THAT WE CAN SEE THE FOTTIE..

Gujarat Telelink Private Limited — Not solving disconnected cable issues

The GTPL cable at our home is not working since three days. We have called over 10times in three days but no one is listening to us. They just tell that we will send the person to your home but none has come till now. They dont talk to us properly on the phone too and dont bother to listen to our problems.

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    Hathway / Gujarat Telelink [GTPL]
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    Hathway / Gujarat Telelink [GTPL] Phone
    +91 79 2657 7555
    +91 79 2562 6476
    Hathway / Gujarat Telelink [GTPL] Address
    C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004
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