[Resolved] H P Gas — delayed delivery regularly of the refill cylinder | |||
This is regarding the HP Gas Distributor M/s Renuka Agencies, Kattimani Building, 2nd cross, Hosur, Hubli Ph:[protected]. our Reference no. 619636 Mr. Girish C Patil, Laxminagar Hubli, delay in supply of the Refill up to 30 days from the date of booking date, reasons given are the delivery vehicle has not been sent towards your residence, there was no stock, the stock is in short supply. This happens regularly with us every month we need to call them at least 5 to 6 times and we need to spend 10 minits over each call they inetially talk to us and keep the receiver hording just to discuss the matter with the higher ups, this happens every time we make a call the phone bill is been born by us, they are least bothered about the phone bill we are paying. When asked for the sales officer no. they never reveal the number neighter the number is available on the shop wall. It should be made complusary to hang the conserned sales officer phone no. on the walls of the dealer so that there is no need to ask the phone in case customer need to call them. The dealer is supplying on cash without booking to the auto drivers, car drivers and hotels. The same has been brought to the notice of the concerned officers but no action has been taken. i kindly request you to look in to the matter and see that we recive the riffles with a week or so Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 34 Comments | |||
Comments
Subject - Delay of refill Gas and 2nd cylender not given.
I booked gas for home delivery but till today not delivered. Whenever i make phone call to their representative, she says it will take 10-15 days to deliver. I am very sorry to say we are facing much problem due to this type of service and it is regularly happening with HP. My Gas Agency Distributor is HP GAS EMARSONS, Kashmere gate, Delhi.
So plz help me out to get the refill gas cylinder as soon as possible or tell me some other way to tackle this problem.
Consumer No. 688611
From
Dr A C Dhariwal
Add.-D-I/8, 14, Rajpur Road, Civil Lines, Delhi-110054.
Mobile No.-[protected]
I booked gas for home delivery but till today not delivered. Whenever i make phone call to their representative, she says it will take 10-15 days to deliver. I am very sorry to say we are facing much problem due to this type of service and it is regularly happening with HP. My Gas Agency Distributor is HP GAS EMARSONS, Kashmere gate, Delhi.
So plz help me out to get the refill gas cylinder as soon as possible or tell me some other way to tackle this problem.
Consumer No. 688611
From
Dr A C Dhariwal
Add.-D-I/8, 14, Rajpur Road, Civil Lines, Delhi-110054.
Mobile No.-[protected]
H P Gas — closure of cooking gas outlet without informing new phone numbers/ address of new agency
my hp gas consumer number is 702472, hp gas has closed/ shifted the outlet namely tyagi gas service at nand gram ghaziabad without informing alternate agency name/ address/ telephone numbers. whom/ where should I contact since customer care number on record for hp gas is also not respondingH P Gas — not given delivery 10 to 15 days
diyr sir im willson disouza mi gas ceneneqtan is veri problem evri manth gas cilendar rifil is not geven regurali let for 10 to 15 days agencic name soham gas service kolbad trane mai cas.no.641277 plis i hve got booked refill on 05/9/2010 vide booking no.. it was informed to supply after 12-15 days. on 15/9/2010 i many times made telefon calls for 3 consecutive days in the 1st.half but no one attended to calls.one time the no.is bussy & other time ring is passed then again engaged this process is continuied for more than one hour.on 24th.i made calls in the evening to it was informed that slips for 8th. are issued today & u will get the refill tommorow.but today is 15/9/2010 is passed and no supply has been recieved sofar even after 23 days of booking.will u please tell me the way to get the refill in time as every time i get the refill after loadging complaints on internet & agency people says that u always make complaints then what alternative should i addopt if i do not get refill after 23 days booking of refill. ITRIED TO LODGE YHE COMPLAINT BUT SERVER
HP Gas — Delay in refill supply regularly
Sir,I have made so many complaint previously against this agency and as a result they have corrected their service for the corresponding months. But now purposefully my refill cylinder supply is delaying for the last few months. Only one month they have supplied to me my refill cylinder promptly. Now the situation is becoming more worst and worst.I have booked for my new refill cylinder now it is 24 days. The delivery has not yet done to my residence. Pls check this matter seriously as i have given complaints against this agency before so many months. Pls take into consider my issue URGENTLY.
regards.
P.Girija
[protected]/
[protected]
gas — no number
siri am madhavi from hyd
my problem is i was applied the new connection, the dealer gave stove, cylinder and money, after ten days that dealers distribution was seized. i had no connection number. where i contact place. please help me sir.
H P Gas — False and prolonged commitments for refill delivery and rude behaviour of dealer
Dear Sir/Madam, My consumer no of HP Gas connection is 617104 with Anukkhan Gas Service - Santoshpur, Kolkata.We have relocated from Ahmedabad in June end where we were very happy with HP's services and the dealer was also very good. Refills were delivered in 2-4 days time without any delays.
On 19 Nov, we have booked refill and have been calling the dealer as we were told that refill will be given in 5 days today after 20 days and after numerous calls the dealer is giving another false commitment of 2-3 days.
I have once spoken to the ASM of HP Gas Mr.Sujit Kumar Roy, who had assured to look into the issue. He had instructed the dealer but the issue stand unresolved till date and we are yet to receive the refill.
I know by filing this complaint the dealer will try to harass me further, but inspite to that I wanted HP as a principal should take care of consumer's interest.
regards
Nileema Dasgupta
H P Gas — Non delivery of H P gas
I booked gas for home delivery on 26-11-10 but till now not deliver.Whenever i make phone call to their representative he says tomorrow must be deliver.Before this i booked my gas on 28-5-10.But they did not delivered.Last delivery was on11-03-10.My consumer connection NO.-9125 from NAV JEEVAN JYOTI H P GAS DISTRIBUTORS GANDHI NAGAR MORADABAD.may you kindly pl. ......
with regards
Harish Kumar
I booked gas on 12-12-10 but till now not deliver.Whenever i make phone call to their representative he says in new year be deliver.My consumer connection NO.-608799 from NANG H P GAS AS DISTRIBUTORS NEAR SBI COURT ROAD MORADABAD.
H P Gas — GAS BOOKED ON 15.04.2011 BUT NOT YET DELIVERED
1) STAFF DON'T PICK UP PHONE CALL.2) THEY ALWAYS KEPT RECEIVER OUTSIDE AND INTENTIONALY KEEP BUSY.
3) EVERY TIME THEY DELIVERED GAS CYLINDER DELAY BY 15 TO 20 DAYS.
4) WE BOOKED GAS ON 15.04.2011 BOT NOT YET DELIVERED GAS.
5) OUR GAS NUMBER 613627. RAJKUMARI TIWARI
The Gan Agency licience may be cancelled
H P Gas — Never deliver cylinder on time.
Non delivery of cylinder on timeThere are several complaints:
Dear Sir/Madam
1. They very rearly pick up the phones,the number is usually kept busy for the whole day somtimes it took 3-4 days.
2. staff is very rude in talking and very careless about cunsumers.
3. Never deliver cylinder on time,we on phone requested them to deliver it on 18th of January 2010 because no one was at home @ day time @ that day when they were supposed to deliver it.
4. Somtimes after 15 days of booking, they said that you did not book it and ask to book it again.
5. Very difficult to get cylinder from them.
please look in to the matter
Agency name:
M/S Shiv Sai Gas Agency, Near Salarpur chowki, Salarpur, DSC road, Noida, UP.