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[Resolved]  Haier Electric Dryer Gdz5 - 1 — Design problem/Lousy service

I purchased a Haier electric clothes dryer about a year ago, and the machine has been having issues ever since. The problem seems to be with a faulty design where the heating circuits fail because of improper thermal management. There is a thermal fuse that keeps blowing off. Haier refuses to look at it now, since the dryer is out of warranty, even though it was never satisfactorily fixed ever. Service records will show that I had this "repaired"every month or so. Service is also terrible, I have personally had to replace these thermal fuses, and have half mind of just replacing the fuse with a straight wire, of course this will cause the heating filament to over heat and might be a fire hazard. Also beware of service staff of haier diliberately putting a low value thermal fuse so that you request service and they can bilk you for more money.

Stay away from Haier! Poorly engineered and Lousy Service!
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Complaint marked as Resolved Aug 14, 2020
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    Haier Appliances India
    Customer Care Service
    Customer satisfaction rating
    29%
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    Haier Appliances India Address
    Building Number 1, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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