[Resolved]  HAMILTON HOUSEWARES Pvt. Ltd — Air freight charged instead of Surface.

Dear Sir/Madam

This is Nilay, we are really enjoing the best Air caogo services . We dispatched throgh your courier from Vapi / Mumbai to Haridwar. My plant is located in Haridwar. But on dated 21st Aug my material had dispatchd throgh your courier from Malad - Mumbai we need the material with in 2 days but due to some problem the material had off loaded at Airport and dispatched through Surface. We recd the mateiral on 26th but payment charged Air freight instead of Surface that's why i returned your document. Mumbai people is ready to rectified that bill but your Haridwar people is not ready for that. What a poor inter communication is it ?? Mr.Anil the marketing Manager of Trackon service Haridwar is misbeahave to us and said further any parcel comes to them thay had not give to us.. Is it a trick to handle costemer of your comapny. Please reply immediately. Pls talk to your Mumbai branch related all this matter Contact no is :[protected] .