[Resolved] Handygo — deduction of charges when not subscribed

AAshish sharma 23

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat

This message of renewal of subscription comes every week and they charge me for that .Unfortunately I have never subscribed for any such thing.
The message sender codes are BZ-FTECH (for video bar service renewal) and BZ[protected]for some 5 day renewal service)
Any attempt to unsubscribe these services goes unattended. Please see into the matter soon as my money goes down the drain every week.
Thanks,
Ashish
91-[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Pooja Gurwani

from Jabalpur, Madhya Pradesh

Handygo — Deduction of Rs.50

I was charged Rs. 50 for downloading new games from handygo. Whereas i never downloaded any such content n neither does my downloads in mobile show any such game/content. I am pissed off at Idea for charging the amount out of the blue and I want my money back i.e. Rs.50 refund.

Handygo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Pooja,

Would request please provide your contact number on which you have faced this issue or else you can directly mark a mail to [protected]@handygo.com so that we should get back to you

Rohannmm

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